> Markdown version of [/jobs/ext/1252345-vodafonethree-noc-manager](https://www.wearedevelopers.com/jobs/ext/1252345-vodafonethree-noc-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# VodafoneThree - NOC Manager

- **Company:** Vodafone Limited
- **Location:** Edinburgh, UK
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Spreadsheets, Computer Network Operations
- **Published:** July 13, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=3045bc7da4ed5cb0

## About the Role

* Excellent customer engagement skills, with a passion for delivering outstanding service
 * Strong written and verbal communication skills, with the ability to engage confidently across all levels
 * Excellent stakeholder management skills, building trusted relationships with customers and colleagues
 * Strong spreadsheet reporting and data analysis capabilities, able to turn data into meaningful insights
 * Proven ability to prioritise workloads and consistently deliver against challenging deadlines
 * Comfortable performing in fast-paced, high-pressure environments where quick decision-making is essential
 * Strong analytical and problem-solving skills, with the ability to resolve complex operational issues
 * Experience leading and developing high-performing teams within a 24/7 Network Operations Centre environment
 * Proven experience in trend analysis, identifying recurring issues and driving continuous service improvement

## Description

* Lead, coach and develop a high-performing NOC team, creating a culture of accountability, collaboration and continuous improvement.
 * Take ownership of major network incidents, driving rapid resolution and minimising customer impact.
 * Proactively monitor network performance, identify risks and solve issues before they become service-affecting problems.
 * Ensure incidents, alerts and customer communications are managed effectively, meeting SLAs and exceeding customer expectations.
 * Build trusted relationships with customers and stakeholders, acting as a key escalation point and operational expert.
 * Drive service improvements through performance analysis, root cause investigations and operational excellence.
 * Manage team resources, rotas and day-to-day priorities to ensure seamless 24/7 service delivery.
 * Step up as deputy to the NOC Manager when required and play a key role in the on-call escalation rota.


## Related Videos

- [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail)
- [How to Build for Decentralized Systems](https://www.wearedevelopers.com/videos/931-how-to-build-for-decentralized-systems)
- [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [The Innovation Formula: Fast Prototyping, Data Analysis, and Real User Insights](https://www.wearedevelopers.com/videos/1421-the-innovation-formula-fast-prototyping-data-analysis-and-real-user-insights)
- [Code meets connectivity - Developers as the powerhouse of Network API innovation](https://www.wearedevelopers.com/videos/1686-code-meets-connectivity-developers-as-the-powerhouse-of-network-api-innovation)

## Related Articles

- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)