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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Amazon Connect Engineer (AWS/JavaScript/TypeScript/NiCE) - **Company:** Mutual of Omaha Insurance Company - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $130,000.0 - $155,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Amazon Web Services, Amazon S3, Automation of Tests, Continuous Integration, Amazon DynamoDB, Identity and Access Management, Node.Js, TypeScript, Amazon Connect, AWS Cdk, AWS Lambda, Vue.js, Integration Tests, Front End Software Development, Functional Programming, Api Design, Cloudwatch, Restful APIs, Serverless Computing - **Published:** July 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6c5e55086ec3a81f ## About the Role * 5 or more years of experience with hands-on expertise building AWS serverless applications with Node.js/TypeScript. * Proficiency with AWS CDK, Lambda, S3, DynamoDB, and event-driven patterns. * Practical expertise with Amazon Connect and NICE (CXone/inContact) call routing and delivery capabilities across both platforms * Strong experience building modern front-end applications with Vue.js/Nuxt.js. * Strong API development/integration experience (design, security, performance). A track record of automated testing (unit, integration) and CI/CD integration. * Leadership skills to provide technical direction and ensure teams successfully deliver solutions. * You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do. * Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico. This role is classified as remote; however, periodic in-person attendance will be required at times for activities such as quarterly or project planning, training, or other business-critical meetings. PREFERRED: * Experience with CloudWatch/X-Ray, Step Functions, EventBridge, KMS, and least-privilege IAM. * Familiarity with contact center analytics, workforce management, or quality monitoring. * Exposure to IaC patterns and platform engineering practices. We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements ## Description Are you a Lead Software Engineer who thrives on guiding teams, fostering collaboration, and driving innovation? Join Mutual of Omaha and help us modernize customer experience. This team builds and evolves call flows using Amazon Connect and broader AWS services to deliver fast, reliable, and secure customer interactions. As an Engineer, you'll set the technical direction, mentor engineers, and ship scalable, serverless solutions that make every call simpler and smarter. You'll lead meaningful, customer-impacting work, mentor great engineers, and shape the future of our contact center platform-while working with modern AWS tooling in a supportive environment., * Lead technical delivery: Set direction, guide execution, and ensure the team delivers high-quality call flow solutions and platform capabilities. * Own call routing & APIs * Build AWS serverless apps: Develop Node.js/TypeScript services using tools like but not limited to AWS Lambda, CDK, S3, and DynamoDB to power scalable solutions. * Build modern front-end experiences: Develop Vue.js/Nuxt.js components and user interfaces that integrate cleanly with serverless APIs. * Own call routing & APIs: Design and enhance Amazon Connect flows and develop secure, integrated REST APIs for omnichannel experiences. * Embed quality & reliability: Implement automated unit/integration tests, CI/CD pipelines, and best practices for security, observability, and operational excellence. * Mentor & collaborate: Coach engineers, review designs/code, and partner across teams to turn requirements into impactful outcomes. ## Related Videos - [Building Reliable Serverless Applications with AWS CDK and Testing](https://www.wearedevelopers.com/videos/812-building-reliable-serverless-applications-with-aws-cdk-and-testing) - [30 powerful AWS hacks in just 30 minutes: Boost your developer productivity](https://www.wearedevelopers.com/videos/1624-30-powerful-aws-hacks-in-just-30-minutes-boost-your-developer-productivity) - [Lessons learned from building a thriving Vue.js SaaS application](https://www.wearedevelopers.com/videos/1666-lessons-learned-from-building-a-thriving-vue-js-saas-application) - [Stop using Node.js like in 2020! What changed and what you can do today with Node.js](https://www.wearedevelopers.com/videos/100011-stop-using-node-js-like-in-2020-what-changed-and-what-you-can-do-today-with-node-js) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Common Mistakes in Vue.js and How to Avoid Them](https://www.wearedevelopers.com/videos/958-common-mistakes-in-vue-js-and-how-to-avoid-them) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)