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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations Engineer - Systems & Network Support - **Company:** CONFIDENTAL CARE - **Location:** Tazewell, TN, United States - **Experience:** Experienced - **Salary:** $91,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Multitier Architecture, Active Directory, Dynamic Host Configuration Protocol, Disaster Recovery, Domain Name System (DNS), Monitoring of Systems, Information Technology Operations, Microsoft Software, Windows Servers, Network Architecture, Network Administration, Server Administration, Virtualization Technology, Network Switches, Network Routers, Firewalls (Computer Science), Information Technology, Network Support, User Accounts - **Published:** July 13, 2026 - **Apply:** https://www.careerjet.com/jobad/us5186dee8f3fd21799456de95272a277e ## About the Role * Valid driver's license and reliable transportation. * Ability to prioritize multiple tasks in a fast-paced environment. * Ability to commute regularly between both Tennessee facilities. * Experience managing helpdesk operations or Tier II/III escalations. * Excellent problem-solving, communication, and documentation skills. * Familiarity with virtualization platforms, network switches, routers, and firewalls. * Bachelor's degree in Information Technology, Computer Science, or a related field. * 2-3 years of experience in IT operations, systems administration, or network administration. * Strong knowledge of network infrastructure, server administration, and troubleshooting. * Hands-on experience with Windows Server, Active Directory, and Microsoft technologies. Preferred Skills: * Experience supporting multi-site IT environments. * Background in manufacturing or industrial settings. * Strong customer-service mindset and ability to work independently. * Experience coordinating with vendors and implementing new technologies., IT Operations Engineer requires: Bachelor's Degree in Information Technology, Computer Science, or a related field required. 2-3 years of experience in IT operations, systems adm… ## Description Our client is seeking an IT Operations Engineer to support daily IT infrastructure operations across two manufacturing facilities. This role combines Tier II/III technical support with hands-on administration of servers, networks, end-user systems, and helpdesk workflows. The engineer will ensure stable, secure, and efficient IT operations while traveling between both sites as business needs require. This position is ideal for someone who enjoys a hands-on environment, solving complex technical issues, and maintaining reliable systems in a fast-paced production setting. Onsite | No Visa Sponsorship | No Relocation Assistance Responsibilities: * Manage user accounts, permissions, and security policies. * Document IT processes, procedures, and technical solutions. * Travel regularly between the Midway and Tazewell facilities as required. * Provide Tier II/III technical support and oversee daily helpdesk operations. * Maintain compliance with company IT security standards and best practices. * Diagnose and resolve hardware, software, network, and connectivity issues. * Monitor system performance and ensure maximum uptime across multiple locations. * Install, configure, maintain, and troubleshoot servers, networks, and core IT infrastructure. * Perform system updates, patching, backups, disaster recovery procedures, and routine maintenance. * Collaborate with vendors and internal teams to implement new technologies and improve IT operations. * Support Windows Server environments, Active Directory, Group Policy, DNS/DHCP, and Microsoft technologies., Job Title: IT Operations Engineer Job Location: Midway, TN Job Type: Full-Time Job Description: Provide Tier II/III technical support for end users and oversee daily help des… + 22 hours ago + Apply easily ## Related Videos - [Culture Starts With You: Rethinking Leadership in 2025](https://www.wearedevelopers.com/videos/1715-culture-starts-with-you-rethinking-leadership-in-2025) - [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)