> Markdown version of [/jobs/ext/1254484-desktop-technician](https://www.wearedevelopers.com/jobs/ext/1254484-desktop-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Technician

- **Company:** EIS, Inc.
- **Location:** New York, NY, United States (Remote available)
- **Salary:** $66,560.0 - $83,200.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Business Software, Desktop Computing, Issue Tracking Systems, Network Troubleshooting, Network Connections, Remote Service Software, Software Deployment, Laptops, User Accounts
- **Published:** July 13, 2026
- **Apply:** https://www.careerjet.com/jobad/us2cc34454b5b6690f5599ae389cc0b8e7

## About the Role

* 1+ years of experience in desktop support, technical support, or a related IT role.
 * Strong knowledge of Windows operating systems and Microsoft 365.
 * Experience troubleshooting hardware, software, printers, and network connectivity.
 * Familiarity with Active Directory, remote support tools, and ticketing systems.
 * Excellent communication, customer service, and problem-solving skills.
 * Ability to prioritize tasks and work independently in a remote environment.

## Description

We're looking for a dependable Desktop Technician to join our IT team. In this role, you'll provide technical support to employees by troubleshooting hardware, software, and network issues. You'll help ensure users have the tools and support they need to stay productive while delivering excellent customer service in a remote environment.
What You'll Do

 * Provide remote technical support for desktops, laptops, printers, and other devices.
 * Troubleshoot hardware, software, operating system, and connectivity issues.
 * Install, configure, and maintain Windows, macOS, and approved business applications.
 * Set up user accounts, permissions, and system access.
 * Respond to help desk tickets and resolve technical issues in a timely manner.
 * Document support requests, solutions, and system updates.
 * Assist with software deployments, system upgrades, and routine .


## Related Videos

- [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)
- [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)