> Markdown version of [/jobs/ext/1256107-engagement-management-aws-proserve](https://www.wearedevelopers.com/jobs/ext/1256107-engagement-management-aws-proserve). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Engagement Management, AWS ProServe

- **Company:** Amazon.com, Inc.
- **Location:** Chicago, IL, United States
- **Experience:** Experienced
- **Salary:** $153,600.0 - $207,700.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Amazon Web Services, JIRA, Cloud Computing, Software Documentation, PRINCE2, Scrum Methodology, VersionOne, Cloud Migration, ServiceNow Customer Service Management
- **Published:** July 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e0ab8cdbc79c293d

## About the Role

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation., * 5+ years of cloud computing experience

 * Bachelor's degree in STEM field
 * 2+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience
 * 5+ years of leading and delivering enterprise-level IT engagements experience, * 5+ years of delivering customer engagements in a professional services role experience
 * active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
 * AWS certification
 * Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
 * Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

## Description

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact., As an experienced technology program/project manager, you will be responsible for:

 * Leading and managing complex cloud migration and implementation projects
 * Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
 * Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
 * Distilling customer needs into clear technical requirements and map them to business outcomes
 * Decomposing complex technical problems into actionable, deliverable solutions
 * Contributing to technical documentation and define documentation standards


## Related Videos

- [Seriously gaming your cloud expertise: from cloud tourist to cloud native](https://www.wearedevelopers.com/videos/373-seriously-gaming-your-cloud-expertise-from-cloud-tourist-to-cloud-native)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)
- [30 powerful AWS hacks in just 30 minutes: Boost your developer productivity](https://www.wearedevelopers.com/videos/1624-30-powerful-aws-hacks-in-just-30-minutes-boost-your-developer-productivity)
- [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [Top Must-Visit Developer Conferences in the US in 2026](https://www.wearedevelopers.com/magazine/679-top-must-visit-developer-conferences-in-the-us-in-2026)
- [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers)