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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - **Company:** ITENTIAL LLC - **Location:** Atlanta, GA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Amazon Web Services, JIRA, Microsoft Azure, Cloud Computing, Data Structures, Linux, Domain Name System (DNS), Event-Driven Programming, Github, Networking Hardware, Project Management Software, Netconf, Routing, Queueing Systems, Ansible, Systems Integration, TCP/IP, Scripting, Google Cloud, Enterprise Software Applications, Prompt Engineering, Juniper, Gitlab-ci, Git Flow, Information Technology, Atlassian Tools, Apache Kafka, Restful APIs, Terraform, Webhooks, Cisco, Jenkins, Servicenow - **Published:** May 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b76b47a4f1808d69 ## About the Role Do you have experience in Project stakeholder communication?, * 5+ years of experience in professional services, systems integration, or technical consulting, or relevant experience. * Bachelor's degree in Computer Science, Engineering, or a related technical field - or equivalent practical experience. * Solid grounding in computer science fundamentals - data structures, algorithms, networking (TCP/IP, DNS, routing), and Linux systems. * Hands-on experience with REST APIs, webhooks, and common integration protocols (e.g., NETCONF, RESTCONF, gRPC) - and familiarity with event driven platforms such as Kafka, message queues, or similar. * Proficient with Git-based workflows and CI/CD pipelines (e.g., GitHub Actions, GitLab CI, Jenkins) for building, testing, and promoting automation code. * Experience in customer-facing roles requiring quick thinking and real-time adaptability. * Strong written and verbal communication skills - able to explain technical concepts clearly to both technical and non-technical stakeholders. * Comfort operating in fast-moving environments with multiple simultaneous projects. Nice to Have: * Prior automation work targeting service-layer and infrastructure systems (e.g., F5, Palo Alto Panorama, Infoblox, NetBox). * Hands-on with multi-vendor network device automations (e.g., Cisco, Juniper, Arista). * Familiarity automating cloud networking stacks (AWS, Azure, GCP). * Background integrating or automating ITSM and adjacent enterprise systems (e.g., ServiceNow, Jira). * Familiarity with the Itential platform or comparable network orchestration tools. ## Description * Design, build, and deliver deterministic and agentic automation orchestration for customers within the Itential Platform. * Integrate with API and MCP servers across common infrastructure, network, and ITSM systems. * Consume and orchestrate customers' existing automation assets such as Ansible Playbooks, Terraform plans, Python scripts, and other artifacts. * Create agentic automations through prompt engineering that translates operator intent into reliable, repeatable orchestration. * Utilize Spec Driven Development on engagements capturing intent as a clear spec before building. * Perform technical discovery and solution orchestration to create successful production automations at scale. * Produce engagement deliverables including HLD, LLD, and knowledge transfer materials. * Conduct customer sessions with strong preparation - demo-ready, context-aware, and able to adapt in real time., * Sitting: Constantly (6-8 hours per day) for computer work, meetings, and project coordination * Standing/Walking: Occasionally for team meetings and customer presentations * Lifting: Occasionally lift/carry up to 15 pounds (project materials, equipment) * Vision: Constantly use close vision for computer work, project documentation, and reporting * Hearing: Frequently for customer calls, team meetings, and stakeholder communications * Communication: Constantly communicate with customers, engineering teams, and executive management * Manual Dexterity: Constantly use hands/fingers for keyboard use and documentation Work Environment: * Location: United States * Noise Level: Typical office environment with frequent meetings and calls * Travel Requirements: Up to 20% travel for customer meetings and project coordination * Schedule: Standard business hours with flexibility for project deadlines and customer time zones * Technology: Use of project management software, Agile tools, and reporting systems Compliance Statements ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer)