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# Help Desk Specialist

- **Company:** NuAxis Innovations
- **Location:** Lodi, CA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Remote Service Software, Wide Area Networks, Gsuite
- **Published:** May 13, 2026
- **Apply:** https://www.clearancejobs.com/jobs/8910926/help-desk-specialist

## About the Role

* 2+ years of Help Desk / IT Support experience
 * Strong knowledge of Microsoft 365 and Windows environments
 * Experience with remote support tools and ticketing systems

Preferred

 * Experience in enterprise/government environments
 * ITIL certification

## Description

* Provide desktop and application support for enterprise users
 * Troubleshoot Microsoft 365, Google Workspace, and browser-based tools
 * Manage AD accounts and permissions
 * Support laptop/desktop imaging, reimaging, and deployments
 * Diagnose LAN/WAN connectivity issues
 * Provide printer and peripheral support
 * Support mobile devices (iOS/Android) and MDM enrollment
 * Maintain documentation and knowledge base


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