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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Part-Time CRM Support Specialist - **Company:** University of West Georgia - **Location:** Carrollton, GA, United States - **Experience:** Starter - **Salary:** $31,200.0 - $35,360.0 - **Contract:** Permanent contract - **Skills:** Databases, System Configuration, Data Integrity, Document Management Systems, Monitoring of Systems, Network Troubleshooting, Enterprise Software Applications, Build Management, Data Management - **Published:** May 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c0f991add35ebf47 ## About the Role Do you have experience in Training material drafting?, Do you have a High school diploma or GED?, Educational Requirements High School/ GED Required Experience 1 - 3 years of experience working with CRM systems, databases, or enterprise software Experience with data management, reporting, or system support. Preferred Qualifications Preferred Educational Qualifications Bachelors Degree Preferred Experience Direct experience with Slate CRM in a higher education setting. Experience in higher education or enrollment management Experience building queries, reports, and communication workflows., Strong technical aptitude with ability to learn and manage complex systems. Ability to manage multiple projects and meet deadlines. Problem-solving mindset with focus on process improvement and efficiency. Ability to collaborate across teams and translate technical concepts to non-technical users. Physical Requirements: Lifting up to 20lbs or greater Office Environment - Work normally performed in a typical interior work environment., Attention to detail and commitment to data accuracy and integrity Analytical skills with ability to interpret data and support decision-making. Strong written and verbal communication skills. ## Description The CRM Support Specialist provides operational and technical support for the Office of Undergraduate Admissions¿ customer relationship management system, Slate CRM. This role supports the configuration, maintenance, and optimization of Slate to ensure efficient processing, communication, and data integrity across the admissions funnel. The specialist partners with admissions, marketing, and campus stakeholders to execute communication campaigns, manage data imports/exports, support application workflows, and troubleshoot system issues. This position plays a key role in enhancing the prospective student experience through effective use of technology, ensuring timely communication, accurate data management, and continuous process improvement aligned with enrollment goals., 1. CRM System Administration & Support - Maintain and support daily operations within Slate, including user access, permissions, and system configuration Troubleshoot system issues and provide technical support to admissions staff Monitor system performance and recommend enhancements to improve efficiency Ensure data integrity through regular audits and validation processes. 2. Data Management & Processing - Manage data imports, exports, and integration processes support application processing workflows and document management. Maintain data standards and ensure accuracy across records Assist with reporting and dashboard creation for admissions leadership. 3. Communications & Campaign Support - Build and deploy email, text, and drip communication campaigns within Slate Segment audiences based on recruitment strategies and enrollment goals Monitor campaign performance and recommend optimizations Collaborate with marketing and recruitment teams on messaging execution. 4. Training, Documentation & Continuous Improvement - Develop and maintain process documentation and training materials Train admissions staff on Slate functionality and best practices Identify opportunities for automation and workflow improvements Support onboarding of new campus partners into Slate. ## Related Videos - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [It's all about the Data](https://www.wearedevelopers.com/videos/425-it-s-all-about-the-data) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) ## Related Articles - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [How to Craft The Perfect Web Developer Resume](https://www.wearedevelopers.com/magazine/114-how-to-craft-the-perfect-web-developer-resume) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)