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# Security Engineer

- **Company:** Lancesoft, Inc.
- **Location:** Minneapolis, MN, United States (Remote available)
- **Experience:** Expert
- **Salary:** $119,995.0 - $143,998.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Artificial Intelligence, Apple Mac Systems, User Authentication, Virtual Private Networks (VPN), Network Security, Networking Basics, Remote Access Technology, Zero Trust Network Access, Cisco Anyconnect, Load Balancing, Backend, Big Ip
- **Published:** May 15, 2026
- **Apply:** https://www.careerjet.com/jobad/us2e7caf49b773a3b784893fe82408edeb

## About the Role

* 3-5+ years of experience in network security support or endpoint connectivity support (L2 level)
 * Hands-on experience supporting and troubleshooting VPN and secure access clients, including:

 * Cisco AnyConnect
 * Zscaler (ZIA and/or ZCC)
 * Strong experience troubleshooting end-user connectivity issues across:

 * Windows and macOS environments
 * VPN connectivity, authentication, and proxy-related issues
 * Ability to diagnose and resolve issues across the endpoint * network security stack (client configuration, connectivity, policy impact)
 * Experience working in a ticket-based support environment, including prioritization and user communication
 * Strong troubleshooting skills with the ability to resolve issues with minimal escalation

Preferred Skills

 * Experience supporting or administering Zscaler policies or configurations
 * Exposure to firewall platforms (e.g., Check Point) for basic troubleshooting and escalation support
 * Familiarity with load balancing or proxy infrastructure (e.g., F5 BIG-IP)
 * General understanding of LAN/WAN networking fundamentals as it relates to connectivity troubleshooting

## Description

* Provide L2 support for VPN, proxy, and zero trust access issues, primarily impacting end users
 * Act as a primary point of contact for troubleshooting client connectivity across Windows and Mac devices
 * Support incident resolution during business hours with potential escalation to engineering teams for complex issues
 * Contribute to maintaining service reliability for remote access and secure connectivity platforms, Role Overview As an Infrastructure Engineer, you will leverage your expertise to enhance the training of next-generation AI systems. Your contributions will directly influence how …
 + 5 days ago
 + Apply easily, Role Overview As a Backend Engineer, you will play a crucial role in shaping the future of AI by designing, developing, and maintaining robust server-side solutions for complex sof…
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 + Apply easily


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