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# 1st Level Supportmitarbeiter

- **Company:** viridicon AG
- **Location:** Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Firewalls (Computer Science), Information Technology
- **Published:** May 20, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=c68a18acbe87c40e

## About the Role

* Erste IT-Kenntnisse durch Ausbildung oder Studium
 * Freude am Umgang mit Kunden und gute Kommunikationsfähigkeit
 * Motivation, Kunden bei ihren Anliegen zu unterstützen
 * Grundkenntnisse im Microsoft-Umfeld (z. B. Windows, Office)
 * Basiswissen in Netzwerk und Firewall

## Description

* Unterstützung unserer Bestandskunden bei Anfragen
 * Erste Hilfe bei IT-Supportanfragen und Weitergabe an den 2nd Level bei Bedarf
 * Entgegennahme und Bearbeitung eingehender Tickets


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