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# 2nd Level IT-Techniker

- **Company:** EDUCATION GROUP GmbH
- **Location:** Linz, Austria
- **Salary:** €40,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cyber Security, Dynamic Host Configuration Protocol, Linux, Domain Name System (DNS), Multi-Factor Authentication, Issue Tracking Systems, Virtual Private Networks (VPN), Moodle, Networking Basics, Azure Active Directory, TCP/IP, Virtual Local Area Networks, Firewalls (Computer Science), Windows Client
- **Published:** July 14, 2026
- **Apply:** https://www.adzuna.at/details/5727783077

## About the Role

* Abgeschlossene IT-Lehre oder vergleichbare Ausbildung oder: Quereinsteiger:in mit nachweisbarer IT-Praxiserfahrung
 * Sehr gute Kenntnisse in:
 * Windows Client- und Server-Betriebssystemen
 * Microsoft 365 / Azure AD
 * Netzwerkgrundlagen (TCP/IP, DNS, DHCP, VPN)
 * Grundkenntnisse in IT-Security (Firewalls, MFA, Sicherheitskonzepte)
 * Erfahrung im Umgang mit Ticketsystemen
 * Kenntnisse in Linux und/oder Moodle von Vorteil
 * Führerschein B

IHRE STÄRKEN

 * Sehr gute Deutschkenntnisse in Wort und Schrift
 * Analytisches Denkvermögen und strukturierte Arbeitsweise
 * Selbstständiges Arbeiten und hohe Eigenverantwortung
 * Fähigkeit zur sinnvollen Priorisierung von Tickets
 * Kommunikationsstärke sowie Service- und Kundenorientierung
 * Teamfähigkeit - bei uns gelebter Alltag

## Description

* Betrieb und Betreuung von Microsoft 365 (Exchange Online, Teams )
 * Analyse und Behebung komplexerer Störungen im 2nd Level Support
 * Fehleranalyse in Netzwerken (TCP/IP, DNS, DHCP, VLAN, VPN)
 * Firewall-Konfiguration sowie Installationen vor Ort
 * Installation, Betrieb und Support der Client-Infrastruktur
 * Mitarbeit an IT- und Infrastrukturprojekten
 * Strukturierte Dokumentation und Arbeit mit Ticketsystemen


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