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# Software Engineer (Backend), Deliverability

- **Company:** SEQUOIA CAPITAL VENTURES LLC
- **Location:** San Francisco, CA, United States
- **Experience:** Expert
- **Salary:** $177,900.0 - $203,700.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Amazon Web Services, Domain Name System (DNS), Email Filtering, Python (Programming Language), Microsoft Office, Ruby, Salesforce.Com, Software Engineering, Software Systems, TypeScript, Reliability of Systems, Atlassian Tools, Apache Kafka, Sendgrid
- **Published:** July 14, 2026
- **Apply:** https://www.welcometothejungle.com/en/authenticate/signin

## About the Role

* 5+ years of professional software engineering experience
 * Strong experience building and operating high-scale, distributed backend systems
 * Comfort owning complex systems and making architectural decisions with real production impact
 * A collaborative, low-ego approach to engineering and cross-team partnerships
 * Experience with on-call responsibilities and a strong sense of ownership over system reliability
 * Product mindset, building scalable and extensible solutions that meet customer requirements
 * Fluency in a dynamic language like Javascript (Typescript), Python, Ruby, or similar
 * Strong track record of launching and delivering projects of significant complexity and high level of ambiguity
 * Experience architecting, deploying and operating asynchronous work queues, high-volume storage systems, or high-throughput systems
 * Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
 * Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment

Nice to have -

 * Prior experience at a B2B SaaS or customer communications company
 * Familiarity with email sending at high volume (millions of messages/day)
 * Experience with DNS infrastructure
 * Experience working on software systems built on Amazon Web Services
 * Deep knowledge of the email stack and assorted RFCs
 * Experience with anti-spam infrastructure to prevent bad actors from exploiting an email service
 * Built deep integrations with an email delivery service like SendGrid, MailGun, Mandrill or SparkPost
 * Experience with Gmail or Office 365 APIs
 * Experience with Kafka

Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

## Description

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed., * Serve as a technical lead on the Deliverability team, driving the architecture and execution of major infrastructure and product projects

 * Own and improve high-volume email infrastructure and decisioning systems spanning ingestion, routing, and outbound delivery, driving deliverability outcomes at scale
 * Own key services that power Front and lead architectural evolutions to build for reliability and scale
 * Collaborate with other systems and infrastructure teams to build upon next-generation architecture
 * Collaborate closely with product managers, product designers and other engineers to conceptualize, build, and test new product features


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