> Markdown version of [/jobs/ext/1263746-technical-support-programmer-rpg](https://www.wearedevelopers.com/jobs/ext/1263746-technical-support-programmer-rpg). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Programmer (RPG) - **Company:** Jack Henry & Associates, Inc - **Location:** Louisville, KY, United States (Remote available) - **Experience:** Experienced - **Salary:** $56,800.0 - $89,500.0 - **Contract:** Permanent contract - **Skills:** IBM System I, Computer Programming, Software Requirements Analysis - **Published:** July 14, 2026 - **Apply:** https://www.juju.com/job/00000000ggi2sv ## About the Role High School Diploma/G.E.D., Minimum of 2 years of technical support experience or programming experience either professionally or educationally. Must have experience programming with any version of RPG. Must be able to participate in an on-call rotation, including nights and weekends. What would be nice for you to have: IBMi development experience. Able to meet aggressive deadlines. Strong knowledge of the financial industry. Strong knowledge of applicable Change Management Systems. ## Description Jack Henry is seeking an experienced programmer to join our Banking Operations Integration team. In this role, you will collaborate with a dynamic team to support the annual release process for our SilverLake and 20/20 core platforms, along with other Jack Henry products. You will also provide ongoing support to customers across the United States. The ideal candidate is a motivated self-starter with a strong work ethic who can thrive both independently and as part of a collaborative team environment. At Jack Henry, we offer excellent opportunities for career growth, competitive benefits, and a supportive, engaging company culture. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Springfield, MO; or Monett, MO. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). The salary range for this position is $56,800-$89,500 and will be determined based on location and experience level. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: Develops programming code for new and/or existing software enhancements. Develops conversion and system implementation plans; implements newly created code and fixes into existing software. Devises block diagrams, logic procedures and prepares flowcharting. Troubleshoots and debugs existing code. Test's code and fixes to ensure quality. Provides programming support for various interfaces. Keeps customers informed of all enhancements, troubleshooting, and fixes; may assist the customer in determining if and how system enhancements may improve process flow and business function. Creates programming documentation as requested; may include defining the system and functional requirements of the product. May complete project bids and/or work effort estimates. Interacts with customers to gather system requirements. Mentors, trains, develops, and provides support to less experienced co-workers. May perform other job duties as assigned., No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech Equal Employment Opportunity Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. ## Related Videos - [Building with IBM Bob](https://www.wearedevelopers.com/videos/100275-building-with-ibm-bob) - [From Vibe Coding to Viable Code with Spec-Driven Development](https://www.wearedevelopers.com/videos/100216-from-vibe-coding-to-viable-code-with-spec-driven-development) - [Photonic Computing: Programming a New Class of AI Accelerators (incl. Live Coding)](https://www.wearedevelopers.com/videos/100196-photonic-computing-programming-a-new-class-of-ai-accelerators-incl-live-coding) - [".Net is too slow" was not an option](https://www.wearedevelopers.com/videos/100176-net-is-too-slow-was-not-an-option) - [Can This Elephant Dance? IBM Bob and the Future of AI-First Software Development](https://www.wearedevelopers.com/videos/100256-can-this-elephant-dance-ibm-bob-and-the-future-of-ai-first-software-development) - [Writing a full-text search engine in TypeScript](https://www.wearedevelopers.com/videos/504-writing-a-full-text-search-engine-in-typescript) ## Related Articles - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [93 Java Interview Questions You Should Prepare For](https://www.wearedevelopers.com/magazine/14-93-java-interview-questions-you-should-prepare-for) - [Software Developer Salary in Austria [2023]](https://www.wearedevelopers.com/magazine/213-software-developer-salary-in-austria-2023) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)