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# Digital Solutions and Automation Specialist

- **Company:** Robert Bosch GmbH
- **Location:** Watertown, MA, United States
- **Experience:** Experienced
- **Salary:** $105,000.0 - $115,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Information Systems, Learning Management Systems, Automation of Marketing, Elearning, Web Platforms, Build Management, Information Technology
- **Published:** July 14, 2026
- **Apply:** https://www.juju.com/job/00000000ggi221

## About the Role

+ Bachelor's degree in Engineering, Information Systems, Business, or related field

 + 3-5+ years experience in automation, AI tools, digital platforms, marketing technology, or sales enablement systems.

 + Experience working in cross-functional environments supporting sales and/or training organizations

 + Hands on experience building workflows, automations, or AI-enabled business solutions

 + Strong understanding of workflow improvement and business operations

 + Strong analytical and problem-solving skills

 + Ability to translate technical requirements into scalable digital solutions

 + Understanding of HVAC systems (heat pumps, air conditioning, etc.) preferred

 + Strong leadership skills: setting and tracking KPIs, driving team performance and overseeing daily trainer activities

 + Excellent communication and presentation skills for both in-person and virtual delivery

## Description

As Digital Solutions and Automation Specialist you will be hands on, business-focused, applying AI, automation, and digital technologies to real world marketing, sales, and training challenges.

You will focus on designing AI-driven workflows, automations, and digital experiences that improve lead generation, customer engagement, sales enablement, and training delivery.

Core Responsibilities

 + Design and build AI-driven workflows and automation solutions for marketing, sales, and training operations.

 + Identify process gaps and operational inefficiencies, then develop scalable solutions to improve efficiency and user experience.

 + Evaluate where automation creates value versus where human interaction is more effective.

 + Use data, reporting, and user feedback to improve workflows over time.

 + Enable AI-driven lead generation and customer engagement initiatives.

 + Automate marketing workflows including lead routing, campaign follow-up, segmentation, and reporting.

 + Improve marketing campaign execution and digital customer engagement.

 + Identify opportunities to improve responsiveness, scalability, and personalization through AI and automation.

 + Work directly with sales teams, distribution partners, contractors, and customers to understand workflow challenges and business needs.

 + Gather feedback, identify process breakdowns, and recommend practical digital solutions.

 + Act as a bridge between business teams and digital capabilities.

 + create scalable digital learning and enablement experiences.

 + Enhance LMS, sales enablement, and customer engagement platforms.

 + Track engagement metrics, KPIs, and user adoption trends.

 + Define business requirements and support roadmap development for digital solutions.

 + Develop insights and recommendations using business data and analytics.


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