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# Senior Program Manager, Secure Network Design , WWOS Global Solution

- **Company:** Amazon.com, Inc.
- **Location:** Austin, TX, United States
- **Experience:** Expert
- **Salary:** $115,600.0 - $160,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data as a Services, Decision Support Systems, Network Security, Network Planning and Design, Solution Deployment Descriptor, Data Analytics, Machine Learning Operations
- **Published:** July 14, 2026
- **Apply:** https://www.amazon.jobs/en/jobs/10472914/senior-program-manager-secure-network-design-wwos-global-solution

## About the Role

5+ years of program or project management experience

 - Experience using data and metrics to determine and drive improvements
 - Experience owning program strategy, end to end delivery, and communicating results to senior leadership, 2+ years of driving process improvements experience
 - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
 - Knowledge of general AI tools
 - Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

## Description

Program Planning & Execution

 - Owns the lifecycle of complex cross-functional programs with considerable impact across organizations or geographies
 - Define program scope, goals, success criteria, and inputs/outputs metrics in collaboration with stakeholders
 - Develop and maintain program roadmaps, glidepaths, and work-back schedules aligned to OP planning cycles
 - Drive mechanisms (WBRs, MBRs, portfolio reviews) to track progress vs. plan and surface risks early
 - Accountable for overall program strategy and tactically driving teams inside and outside the organization to deliver
Secure Network Design

 - Architect a Secure-by-Design Transportation Network, embed security principles into network design decisions where security becomes a primary design variable alongside cost, speed, and service level.
 - Defines secured network path strategies that ensure that theft and loss are structurally designed out through preventive architecture before they materialize
 - Enable actionable intelligence that drives systematic improvements across the network
 - Measure adoption rates and alignment metrics for deployed solutions
 - Leverage AI-driven decision support and ensure investments are focused on the most at-risk vulnerabilities for maximum impact
Stakeholder Management & Influence

 - Partner cross-functionally with Operations, Finance, Tech, Legal, and WWOS teams - Field Loss Prevention, Investigation teams.
 - Facilitate alignment across AMER and INTL regional teams to ensure consistent solution deployment and best practices adoption
 - Represent program status and strategic direction in leadership reviews
 - Serve as the bridge between E2ESN Solutions teams and partner teams
 - Build and maintain relationships with partner organizations
Delivery & Operational Excellence

 - Identify and mitigate risks, resolve blockers, and escalate appropriately through WWOS governance
 - Manage dependencies across multiple concurrent initiatives and workstreams
 - Makes appropriate trade-offs to optimize timelines and deliverables in consultation with stakeholders
 - Drive continuous improvement through retrospectives, lessons learned, and mechanism design
 - Establish and maintain standard operating procedures (SOPs) for program operations
Data & Analytics Stewardship

 - Own program-level data quality, ensuring accurate $ loss / entitlement attribution by supply chain segment
 * Partner with Data Services teams for dashboard development and automated network coverage tracking
 * Parter with Finance team to drive theft/loss estimates using statistical models
 * Support AI/ML integration into security solutions to reduce manual investigative burden


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