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# Java Production Support Engineer

- **Company:** Infosys
- **Location:** Dallas, TX, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Software Applications, CA Workload Automation Ae, Software Bug Management, Static Program Analysis, Code Review, Software Debugging, HP Systems Insight Manager, Systems Development Life Cycle, Release Management, Systems Integration, Strategies of Testing, Java Application Server, Reliability of Systems, Splunk, Appdynamics, Dynatrace, Servicenow, Microservices
- **Published:** July 14, 2026
- **Apply:** https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25633&siteid=5439&PageType=JobDetails&jobid=2247502

## About the Role

A collaborative spirit and excellent communication skills.
The ability to handle end to end SDLC phases from requirement gathering to implementation.
A knack for translating complex requirements into actionable development tasks.
A passion for design and hands-on coding experience
A proactive approach to testing, troubleshooting, and refining our applications.
The ability to work with cross-functional teams and do software integration., * Strong experience in Core Java/J2EE application support and maintenance.

 * Experience in Production Support (L2/L3), incident management, issue triaging, and root cause analysis.
 * Experience with application monitoring, batch job monitoring, and SLA management.
., Hands-on experience in code analysis, debugging, defect fixing, and troubleshooting Microservices-based Java applications in a production support environment.
Working experience with tools such as ServiceNow, Autosys, Splunk, Dynatrace, or AppDynamics.
Knowledge of Agile methodologies and release management processes., * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

 * This position may require relocation and/or travel to work/project location.
 * All applicants authorized to work in the United States are encouraged to apply.

## Description

In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:

Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
Conduct code reviews, do changes to the codebase and maintain code repositories
Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects


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