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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Client Development Lead - **Company:** Publicis Groupe - **Location:** London, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Integration - **Published:** July 15, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=3e75eeb985a408b6 ## About the Role * Proven experience leading complex, global enterprise client relationships in affiliate, performance marketing or platform-based environments. * Strong commercial acumen combined with operational and product fluency. * Demonstrated ability to operate at both strategic and executional levels. * Comfortable leading through influence rather than direct line management. * High credibility with senior client stakeholders and internal executives. ## Description The Global Client Development Lead is the single point of global accountability for the success of one of CJ's most strategic enterprise clients. This role owns the end-to-end partnership, spanning commercial performance, product delivery, operational excellence, and long-term strategic growth across all regions. The Global CDL operates as a senior, trusted partner to the client and acts as the internal orchestrator across CJ's global organisation. This role is best described as: setting direction, removing blockers, driving alignment, and ensuring that CJ consistently delivers value at scale., * Accountability for the overall health, performance and growth of the client partnership across all regions. * Own the strategic narrative of the partnership, ensuring a consistent and compelling story is communicated to senior client stakeholders and internal leadership, including progress, challenges, and future opportunity. * Build and maintain trusted relationships with senior client stakeholders, up to C-level where appropriate. * Represent the client internally, ensuring their priorities are clear and prioritised across CJ teams. Strategy & Commercial Direction * Own the global affiliate and partnership strategy in collaboration with the senior CJ regional stakeholders. * Oversee performance against KPIs, including revenue growth, partner mix and incremental value. * Ensure alignment between affiliate activity and broader partnership opportunities, including influencer and emerging models. * Act as a decision-maker on prioritisation across regions and functions, balancing short-term delivery with long-term partnership value. Cross-Functional Orchestration * Coordinate and align global leads across Strategy, Product, Publisher Success and Operations. * Ensure clarity of ownership and escalation paths across the account. Product, Technology & Innovation Oversight * Champion innovation by identifying opportunities where CJ's technology can unlock incremental value. * Work with Product Leads to ensure initiatives, data integrations and platform capabilities are implemented effectively and aligned to client needs. * Ensure new initiatives are delivered through structured frameworks (e.g. migration frameworks, project leads, defined timelines). * Lead change management for new operating models, ensuring both CJ and client teams are prepared, aligned and supported through transitions. Governance, SLA & Risk Management * Ensure the contractual Client SLA framework across all teams meets expectations. * Creation of ways of working or best practice that adheres to response and resolution commitments across all regions and functions. * Oversee escalation process and ensure issues at risk of breaching SLA are resolved quickly and transparently. Scalable Operating Model & Growth Enablement * Help shape and evolve the operating model as the client grows into new regions or partnership types. * Sponsor the introduction of scalable frameworks such as ticketing systems, AI-enabled insights, and workflow automation where appropriate. * Assess resourcing needs, identify inefficiencies and recommend structural improvements. * Ensure the partnership remains resilient, scalable, and future-proof. ## Related Videos - [AI PowerPlay: Building High-Impact Teams & Transformative Solutions](https://www.wearedevelopers.com/videos/1005-ai-powerplay-building-high-impact-teams-transformative-solutions) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [AI is dead, long live AK](https://www.wearedevelopers.com/videos/1093-ai-is-dead-long-live-ak) - [OLTP in the Lakehouse: Redefining Data for AI Workloads](https://www.wearedevelopers.com/videos/2038-oltp-in-the-lakehouse-redefining-data-for-ai-workloads) - [AI-Enabled Organisations: From Strategy to Practice](https://www.wearedevelopers.com/videos/100171-ai-enabled-organisations-from-strategy-to-practice) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [How to start an AI project for a good cause and boost your career](https://www.wearedevelopers.com/magazine/15-how-to-start-an-ai-project-for-a-good-cause-and-boost-your-career)