> Markdown version of [/jobs/ext/1269396-junior-it-communications-engineer](https://www.wearedevelopers.com/jobs/ext/1269396-junior-it-communications-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior IT & Communications Engineer - **Company:** Marlin Communications - **Location:** Peasedown Saint John, UK - **Experience:** Starter - **Salary:** £23,000.0 - £30,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Cyber Security, Networking Hardware, Firewalls (Computer Science) - **Published:** July 15, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=1769fa96aba1b083 ## About the Role Essential: A genuine interest in IT and technology. Good understanding of Windows and Microsoft 365. Basic knowledge of computer networking. Excellent communication and customer service skills. Strong problem-solving ability and willingness to learn. Ability to work well within a team. Full UK Driving Licence (or working towards obtaining one). Desirable: Previous experience in an IT support, service desk or engineering role. Experience with Microsoft Teams, Teams Rooms or business telephony. Basic understanding of networking, switches and firewalls. Experience with structured cabling or hardware installations. Microsoft or vendor certifications. An IT-related qualification or completed apprenticeship. Key Competencies Must be a team player with excellent collaborative skills Strong problem-solving skills Excellent English written and oral communication skills Adaptive person with passion and willingness to learn Professional, reliable and customer-focused approach ## Description This is an ideal opportunity for someone at the beginning of their IT or communications career. You will receive mentoring from experienced engineers while gaining hands-on experience across Microsoft 365, networking, unified communications, Teams Rooms, AV installations and customer support. Responsibilities: Provide first and second-line technical support to the business and external customers. Assist with the installation, configuration and maintenance of IT and communications solutions. Support Microsoft 365, Windows devices, Teams/Zoom Phone, Teams/Zoom Rooms and other related technologies. Assist with onsite installations including displays, meeting room equipment, networking hardware and structured cabling. Prepare, configure and test equipment before deployment. Respond to support requests in line with internal and customer SLAs. Escalate complex technical issues to senior engineers where appropriate. Produce and maintain accurate technical documentation. Assist with customer projects alongside senior engineers. 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