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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Engineer - IP networks - **Company:** M Group Ltd - **Location:** Coventry, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Private Networks, Border Gateway Protocol, Complex Networks, Computer Networks, System Configuration, Hot Standby Router Protocol, Networking Hardware, Internet Protocol, Multi-protocol Systems, Network Security, Open Shortest Path First (OSPF), TCP/IP, Virtual Local Area Networks, Wide Area Networks, Computer Network Operations, SC Clearance, Cisco - **Published:** July 15, 2026 - **Apply:** https://www.totaljobs.com/job/network-engineer/m-group-job107689399 ## About the Role * Strong knowledge of LAN/WAN networks and Cisco technologies, including TCP/IP, MPLS, QoS, VLANs, BGP, VRFs, OSPF and HSRP. * Understanding of network security best practices. * Extensive experience in a complex operational or technical delivery environment. * Strong knowledge of multi-technology solutions and dependent technologies. * Experience staging, configuring and deploying network devices. * Excellent communication skills, with the ability to explain complex technical information to customers and colleagues., * Full SC Security Clearance, or the ability to obtain it. * Cisco CCNA (LAN/WAN) certification or 5+ years' relevant experience. * Good understanding of ITIL methodologies and best practices. ## Description Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career; with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, we're enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? * Take technical ownership of a critical service delivered to a major strategic customer. * Provide daily operational support for incidents, service requests and problem tickets. * Contribute to projects through technical input and service delivery. * Act as the on-site technical expert and primary point of contact for the customer. * Build effective relationships with stakeholders at all levels, both internally and within the customer organisation. * Deliver a best-in-class support service during and, where required, outside normal working hours. * Monitor and manage data networks and associated systems. * Provide 2nd line support for fault resolution and network changes. * Deliver 2nd/3rd line technical support and assist with resolving complex network issues. * Support complex technical delivery activities in line with customer SLAs. * Actively participate in customer governance meetings and review cycles. * Manage complex technology and solution-based incidents. * Carry out root cause analysis for major incidents and escalated faults. * Troubleshoot, resolve and monitor faults within a complex data network environment. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Small, Secure, Interconnected: The next Internet Protocol](https://www.wearedevelopers.com/videos/100062-small-secure-interconnected-the-next-internet-protocol) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)