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# IT Coordinator

- **Company:** Turner Dairy Farms, Inc.
- **Location:** Pittsburgh, PA, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Online Services, Microsoft Outlook, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Microsoft SQL Server, Network Architecture, Networking Basics, Microsoft SharePoint, TCP/IP, Wireless Access Point, Firewalls (Computer Science), User Accounts
- **Published:** July 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1e949a5876193798

## About the Role

If you're someone who enjoys solving problems, communicating clearly, and keeping things organized, this is a great opportunity to grow your IT career in a fast-paced, hands-on environment., * 1-3 years of IT support or helpdesk experience; experience in an MSP environment is a plus.

 * Working knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration.
 * Familiarity with networking fundamentals - TCP/IP, DNS, DHCP, VPN, and wireless.
 * Strong troubleshooting skills with the ability to work independently and manage multiple priorities.
 * Excellent communication skills - able to translate technical concepts for non-technical users.
 * Organized, detail-oriented, and proactive about documentation.
 * Experience with ERP systems, SQL Server, or manufacturing environments is a bonus but not required.
 * Associate's or bachelor's degree in IT or a related field preferred; relevant certifications (CompTIA A+, Microsoft 365) are a plus.

## Description

Turner Dairy Farms, a family-owned company based in Pittsburgh, is looking for a motivated IT Coordinator to join our team. This is a full-time, onsite, mid-level position that serves as the internal point of contact for all things IT - working hand-in-hand with our third-party managed service provider (MSP) to keep our technology running smoothly and our team supported., * Serve as the primary internal contact for IT support, triaging and escalating issues to our MSP as needed.

 * Provide day-to-day help desk support for end users - troubleshooting hardware, software, and connectivity issues.
 * Administer Microsoft 365 services including Exchange Online, Outlook, Teams, and SharePoint; manage Active Directory user accounts and permissions.
 * Support and maintain network infrastructure including switches, wireless access points, VPN, and firewalls.
 * Coordinate with our MSP and third-party vendors on escalated issues, projects, licensing, and renewals.
 * Manage IT asset inventory, procurement, warranties, and equipment lifecycle tracking.
 * Maintain clear IT documentation, procedures, and end-user training materials.


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