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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Applications Support Specialist - **Company:** Residing Hope - **Location:** Deltona, FL, United States - **Salary:** $53,040.0 - **Contract:** Permanent contract - **Skills:** Antivirus Softwares, Software Applications, Databases, Database Development, Web Development, Security Software, Software Engineering, Network Routers, Firewalls (Computer Science), Information Technology, Network Server - **Published:** July 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8dac8707288ccd2f ## About the Role · Bachelor's Degree in Information Technology or related field of study and two years' experience in IT/Applications support or database management preferred; or any combination of training, education and experience which would provide the required knowledge, abilities and skills to successfully perform in this role. · Knowledge of windows based networks, routers, firewalls, servers, and security software. · Knowledge in Database development, management and maintenance. · Knowledge in web design and development, preferred. · Genuine interest in assisting others with technical problem solving. · Must be able to work long hours during emergencies, system maintenance/upgrades, and at other times when needed. · Must be willing to travel to provide support to our satellite offices throughout Florida. · Must be willing to learn, research and recommend solutions. · Must be able to communicate both written and orally. · Must have strong customer service skills. · Ability to maintain sensitivity to our target population's cultural and socioeconomic characteristics. ## Description As an Application Support Specialist, you will be the driving force behind our technical operations, ensuring that our applications run smoothly and efficiently. You will engage with various teams to troubleshoot issues, implement solutions, and enhance system performance. Your expertise will be crucial in maintaining high levels of customer satisfaction while supporting our IT infrastructure and application ecosystem. The Applications Support Specialist will provide remote and onsite technical support (hardware and software) to the end users of this organization, work on application integrations and support and assist with projects as needed. This is a full-time, hourly position working Monday through Friday from 8:00 am to 5:00 pm. The position is located in Enterprise/Deltona, FL., * Computer, mobile devices and peripherals setup and installation. * Troubleshoot, maintain and resolve equipment (computers, mobile devices, etc.) and software issues. * Work with IT Applications Support Specialist II to provide Database support to our Development and Finance departments. Assist with queries, forms, periodic letters and general troubleshooting. * Assist in testing new hardware and software prior to implementation. * Maintain an inventory of all IT systems. * Assist IT Applications Support Specialist II in management of Lauris Client Management system. * Provide remote and onsite hardware and software support to satellite offices. * Keep all security fixes and updates applied to equipment and software. * Keep Antivirus software updated on all equipment. * Manage radios, phone systems and spectrum devices * Assist with managing the Access Control systems * Install new software; update existing software and operating systems as needed. * Provide technology training to end users. * Participate in the quality improvement process. * Advise/recommend Information Technology Director on equipment upgrades and improvements in the system. * Perform all other job duties and responsibilities, as assigned. ## Related Videos - [Angular Unleashed: Mastering Modern Web Development with Angular](https://www.wearedevelopers.com/videos/685-angular-unleashed-mastering-modern-web-development-with-angular) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [tRPC: API schemas are pure overhead](https://www.wearedevelopers.com/videos/796-trpc-api-schemas-are-pure-overhead) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [The Naked Web Developer: Your Browser Is Your Framework](https://www.wearedevelopers.com/videos/224-the-naked-web-developer-your-browser-is-your-framework) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)