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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations & Systems Administrator - **Company:** Sport Betting Community Ltd - **Location:** London, UK - **Salary:** £10,400.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Asana, Business Software, Software as a Service, Cyber Security, Multi-Factor Authentication, Identity and Access Management, Information Technology Operations, Internetworking, Single Sign-On, User Provisioning Software, Wi-Fi Technology, Software Licensing, Computer Networking Systems, Microsoft InTune, Slack, Casper Suite, Gsuite, User Accounts - **Published:** July 15, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=92a5fb259e8ab7a0 ## About the Role You must have * Background managing employee onboarding, offboarding and access provisioning. * Excellent customer service and communication skills, with the ability to support colleagues at all levels of the business. * Ability to prioritise workload and manage multiple requests in a fast-paced environment. * Proficiency administering SaaS platforms such as Google Workspace, Slack, Microsoft 365, Asana, Zoom or similar business applications. * Good understanding of IT security best practices, including device compliance, patching and access management. * Experience managing laptops and mobile devices throughout their lifecycle * Understanding of Mobile Device Management (MDM) solutions (e.g. Jamf, Microsoft Intune). * Ability to maintain asset inventories and software licence records. ## Description We are currently looking for an IT Operations & Systems Administrator to join the Technology team in our London office. Our CTO has a company-wide focus on improving our technology and ways of working, and this role offers the opportunity to support the Technology team in delivering a great experience for employees across the business. As IT Operations & Systems Administrator, you will support the day-to-day technology needs of SBC, ensuring employees have reliable access to the devices, systems and support they need to work effectively. Reporting directly to the CTO, you will be the primary point of contact for internal IT support, managing user devices, access, SaaS applications and workplace technology across our Company of approximately 150 employees. The role combines hands-on IT support with systems administration, including employee onboarding and offboarding, device and asset management, administration of platforms such as Google Workspace and Slack, and support for information security and vendor management activities. It is an excellent opportunity for someone looking to develop broad experience across IT operations in a high growth business., IT Operations * Manage the day-to-day operation of SBC's IT environment. * Provision, configure and maintain company laptops, mobile devices and related hardware. * Manage employee onboarding, role changes and offboarding from a technology perspective in collaboration with the People Team. * Maintain the hardware asset register and device inventory. * Administer the company's Mobile Device Management (MDM) platform. * Coordinate hardware refreshes, repairs and returns. * Maintain office networking infrastructure including WiFi, switches, internet connectivity and coordination with third-party providers. * Perform basic maintenance and troubleshooting of office printers, scanners, and multifunction devices. SaaS & Systems Administration * Administer core company systems including Google Workspace, Slack, Asana and other business applications. * Manage user accounts, permissions and access controls. * Support single sign-on (SSO) and multi-factor authentication (MFA) administration. * Maintain software licensing records and assist with renewals. * Support adoption and effective use of company systems. * Create and maintain user guides and knowledge base articles. IT Support * Act as the primary point of contact for internal IT support requests. * Monitor ticket queues and ensure support requests are resolved within agreed service expectations. * Troubleshoot hardware, software and access issues. * Escalate issues to external vendors where appropriate. * Track service levels and identify recurring issues and improvement opportunities. * Support business continuity and disaster recovery processes laid out by the CTO. Information Security Administration * Support implementation of company information security policies. * Ensure devices remain patched, protected and compliant with company standards. * Assist with access reviews and user account audits. * Support security awareness initiatives and employee training. * Escalate security concerns and incidents appropriately. * Support the Technology team with evidence collection for the ISO 27001 & the Cyber Essentials Plus Vendor & Service Management * Coordinate with external IT and software providers. * Monitor vendor performance and support issue resolution. * Assist with software procurement and licence management. * Maintain records of suppliers, contracts and renewal dates. ## Related Videos - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [Startup Presentation: Dealing with the bug Mafia](https://www.wearedevelopers.com/videos/1175-startup-presentation-dealing-with-the-bug-mafia) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)