> Markdown version of [/jobs/ext/1273564-support-technician-ii](https://www.wearedevelopers.com/jobs/ext/1273564-support-technician-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Support Technician II

- **Company:** Infojini Inc
- **Location:** San Angelo, TX, United States
- **Experience:** Experienced
- **Salary:** $57,554.0 - $72,634.0
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Microsoft Office, Productivity Software, Cisco WebEx, Peripherals, Computer Equipment, Servicenow
- **Published:** July 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5e492818d531ef34

## About the Role

6 Experience providing "white-glove" executive level support

4-7 Experience providing end-user support

4-7 Experience in supporting personal computer hardware and routine software installation

4-7 Experience troubleshooting IT hardware and peripherals in an enterprise environment

4-7 Experience support Microsoft Productivity tools such as Office 365 and MS Teams

4-7 Experience support video tele-conferencing solutions such as Cisco Webex

Preferred Skills and Qualifications

7 Experience creating technical knowledge articles

5 Experience utilizing ServiceNow in a support environment

5 Working in a multi-vendor environment for support operations

## Description

The worker will have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves software and hardware failures. Identifies network problems when they relate to personal (desktop or laptop) computers. Provides technical support, training, process creation and leading various project efforts, and is an exceptional local leader and mentor to junior Technicians


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)
- [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation)
- [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases)
- [Back(end) to the Future: Embracing the continuous Evolution of Infrastructure and Code](https://www.wearedevelopers.com/videos/440-back-end-to-the-future-embracing-the-continuous-evolution-of-infrastructure-and-code)

## Related Articles

- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)