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# Implementation Project Manager II

- **Company:** MedBridge Inc.
- **Location:** Bellevue, WA, United States
- **Salary:** $90,000.0 - $110,000.0
- **Contract:** Permanent contract
- **Skills:** JIRA, Software as a Service, Salesforce.Com, Product Software Implementation Methods, Tableau (Software)
- **Published:** July 15, 2026
- **Apply:** https://www.disabledperson.com/jobs/73660644-implementation-project-manager-ii

## About the Role

* 3-5 years managing the full lifecycle of client-facing healthcare SaaS implementations, with the ability to quickly take ownership of client-facing work streams and ensure continuity and high-quality delivery
 * 1-2 years of experience with EMR or EHR integrations, either in a vendor or consulting role supporting the implementation, or on the client side managing an EMR transition
 * Strong project management skills, including risk identification, scope management, and task coordination during complex, multi-stakeholder rollouts
 * Comfort operating independently with sound judgment on escalation and prioritization
 * Strong written and verbal communication across both clinical and administrative audiences
 * Experience training clinicians or clinical staff on software or workflow changes in a healthcare setting

Preferred

 * Familiarity with RTM (remote therapeutic monitoring), telehealth, rehab, MSK, or PT/OT clinical workflows, or experience in a healthtech segment with meaningful clinical workflow complexity.
 * Familiarity with healthcare billing workflows, payer enrollment, or billing-adjacent software implementations
 * Experience using tools like Salesforce (or similar CRM), Jira, Pendo, Tableau and project management platforms

## Description

* Lead planning, scheduling, and execution of client implementations across RTM, HEP, Pathways, and EMR integrations, managing a concurrent portfolio of clients at varying project stages
 * Serve as the primary point of contact for client stakeholders, building trust, managing expectations, and ensuring continuity across the implementation lifecycle
 * Develop and track project plans; identify and surface risks early, with clear escalation judgment
 * Coordinate cross-functional work with Product, Engineering, and Customer Success, advocating for client needs and translating feedback back to clients
 * Conduct training sessions with clinicians and admins tailored to their workflows, clinical context, and product mix
 * Support change management planning to drive clinician buy-in and sustain long-term adoption
 * Maintain detailed documentation of client requirements, decisions, and project status in CRM and project management tools
 * Identify and document expansion and growth opportunities during implementation, building a clear picture for Account Management to carry forward after go-live
 * Act as a liaison to internal teams by surfacing client insights and contributing to process improvement


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