> Markdown version of [/jobs/ext/1275254-technical-support-representative-kansas-city](https://www.wearedevelopers.com/jobs/ext/1275254-technical-support-representative-kansas-city). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Representative - Kansas City - **Company:** Gallagher Llp - **Location:** Kansas City, MO, United States - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Microsoft Outlook, Computer Literacy, Microsoft Office, Microsoft PowerPoint, SAP (Applications) - **Published:** July 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5685abdc99a0f611 ## About the Role * Enjoys troubleshooting and finding solutions to technical challenges. * Likes working directly with customers and building relationships. * Has strong mechanical aptitude and enjoys hands-on repair work. * Is detail-oriented and comfortable using systems such as SAP and CRM tools. * Thrives in a fast-paced environment where continuous improvement and innovation are valued. * Wants to be part of a company that combines technology, agriculture, and customer success. * Enjoys coming into an office for team collaboration. What you'll bring: * Detail-oriented with a strong technical aptitude and desire to learn. * Excellent verbal and written communication skills. * Strong organizational and time management abilities with the capacity to manage multiple priorities. * Self-motivated and able to work independently with minimal supervision. * Strong analytical and problem-solving skills with a focus on finding practical solutions. * Committed to open, honest, and transparent communication. * Comfortable working in a fast-paced environment where continuous improvement is valued. * Previous experience in product repair, equipment servicing, or a related technical role. * Customer service and/or technical support experience. * Experience troubleshooting products and assisting customers with technical inquiries. * Ability to build positive relationships with customers while delivering a high level of service. * Experience using hand tools and working with electronics. * Soldering experience is an asset but not required. * Basic computer proficiency, including: + Windows Operating Systems + Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook) + SAP or similar ERP systems ## Related Videos - [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Stories from an Unsuccessful Recruiter](https://www.wearedevelopers.com/videos/1476-stories-from-an-unsuccessful-recruiter) ## Related Articles - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)