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# IT Technician

- **Company:** PALONIX, LLC
- **Location:** Columbus, OH, United States
- **Experience:** Experienced
- **Salary:** $41,600.0 - $54,080.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, BASIC (Programming Language), Dynamic Host Configuration Protocol, Domain Name System (DNS), Linux System Administration, Networking Basics, Remote Desktop Services, TCP/IP, Wi-Fi Technology, Network Routers, Peripherals, Computer Equipment, Information Technology
- **Published:** July 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ccf6683ac0835748

## About the Role

* High school diploma or equivalent; associate's degree in IT, computer science, or a related field preferred.
 * Demonstrated proficiency in diagnosing and repairing computer hardware, software, and peripherals across Windows and Linux environments. Familiarity with tools like Active Directory, remote desktop software, and imaging solutions is a plus.
 * Strong verbal and written communication skills to effectively interact with clients and colleagues via chat, email, phone, and in-person, with an emphasis on clear explanations of technical issues to non-technical users.
 * Proven ability to maintain accurate and detailed documentation for service tickets, inventory records, and administrative tasks using IT service management tools.
 * Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and basic router/switch configuration. Experience troubleshooting connectivity issues and supporting Wi-Fi networks is highly desirable.
 * Experience managing IT hardware and software inventories, including tracking assets, coordinating equipment lifecycle processes, and ensuring compliance with organizational policies.
 * Valid driver's license with a clean driving record and at least 2 years of driving experience. Comfortable driving to client sites across Ohio.
 * Ability to pass a comprehensive background check, including criminal history and employment verification.
 * Ability to quickly learn new technologies and adapt to evolving IT environments, with a proactive approach to staying updated on industry trends.
 * Reliable high-speed internet connection at home.

## Description

We are a Managed Service Provider (MSP) delivering comprehensive IT solutions across Ohio, with a strong focus on Central Ohio. Our team provides exceptional remote and on-site technical support to a diverse range of clients. We are seeking a dedicated IT Technician to join our dynamic team in a hybrid role, combining remote troubleshooting with on-site service to ensure our clients' systems run smoothly. If you're passionate about technology and client success, we want to hear from you!


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