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# MERS Specialist

- **Company:** Metasource, LLC
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Salary:** $41,600.0 - $47,320.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Big Data, Microsoft Office, Web Navigation
- **Published:** July 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8bc73f427bda7dbb

## About the Role

* High school diploma or GED; 3+ years of experience in mortgage loan processing, servicing, or application support; or an equivalent combination of education and experience.
 * Strong knowledge of MERS compliance requirements.
 * Previous experience in Tier 1 support, application troubleshooting, or a technology-related field preferred.
 * Experience working with large data sets and performing data reconciliation.
 * Ability to read and interpret documents such as company policies; ability to write reports and client correspondence.
 * Previous experience working with clients/customers in a support or service role.
 * Excellent communication skills across all levels of staff.
 * Proficiency in Microsoft Office, with advanced knowledge of Excel and Word.

## Description

The Mortgage Services MERS Specialist provides Tier 1 application support for clients on all Mortgage Electronic Registration Systems (MERS) compliance requirements, primarily using mintrak2 and MERS Third-Party Review Services. This role involves troubleshooting application-related issues, assisting clients with MERS reconciliation processes, and ensuring compliance with MERS regulatory requirements. The Specialist also performs MERS Annual Review services, including a detailed review of mortgage loan documents., * Provides Tier 1 support for MERS-related applications, including troubleshooting issues, assisting clients with system navigation, and escalating complex cases when necessary.

 * Completes MERS Annual Reviews as a third-party auditor, ensuring accuracy and compliance within required timeframes.
 * Collaborates with MERS members to ensure monthly data reconciliation standards are met using the mintrak2 system.
 * Monitors and responds to client requests via the MERS Services email box, providing timely resolutions for application support inquiries.
 * Maintains up-to-date knowledge of process and regulatory changes, as well as MERS guidelines related to MERS requirements.
 * Identifies gaps in member processing and provide recommendations to correct deficiencies related to MERS compliance.
 * Assists with onboarding and implementation of new clients, including initial application setup and troubleshooting.
 * Supports monthly client reporting needs, reviews for discrepancies, and ensuring data accuracy and compliance.
 * Support monthly client reporting needs, ensuring data accuracy and compliance.


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