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# Desk side Support Engineer

- **Company:** VDart, Inc.
- **Location:** Phoenix, AZ, United States (Remote available)
- **Experience:** Expert
- **Contract:** Temporary to permanent
- **Skills:** Computer-Aided Design, Artificial Intelligence, Cyber Security, SAP Sales and Distribution, Technical Debt, Information Technology, ServiceNow HR Service Delivery, ServiceNow Customer Service Management, Servicenow
- **Published:** July 15, 2026
- **Apply:** https://www.careerjet.com/jobad/us4daf53cf600facb78ba4dc8d098bd00e

## About the Role

12+ years of overall IT experience
8+ years of ServiceNow architecture and implementation experience
Proven experience leading large-scale enterprise ServiceNow transformations
Experience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist)
Mandatory Certifications
ServiceNow Certified Technical Architect (CTA) Mandatory
CSA (Certified System Administrator)
CAD (Certified Application Developer)
Multiple CIS certifications (ITSM, ITOM, HRSD, CSM, ITAM, SPM, etc.)

## Description

Enterprise Architecture & Strategy
Define enterprise-wide ServiceNow architecture roadmap aligned to business objectives.
Establish platform governance, architectural standards, reusable patterns, and design principles.
Drive platform consolidation, modernization, and technical debt reduction initiatives.
Serve as the final architecture authority for ServiceNow solutions.
Architect end-to-end ServiceNow solutions spanning:
o ITSM
o ITOM
o ITAM
o HRSD
o CSM
o SPM
o SecOps
o AI/Now Assist
Design scalable, secure, and high-performing solutions across global enterprise environments, Role Desk Side Support Engineer Location Phoenix, Arizona Work Authorization : USC JD: Responsibilities :- Vendor Management - To have a cordial relation with the vendors a…

 + 21 hours ago
 + Apply easily, Job Description: SD Engineer Location: Scottsdale, AZ (5 days onsite) Primary Responsibilities Lead installation monitoring and troubleshooting of workstations and communic…
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