> Markdown version of [/jobs/ext/1280108-senior-crm-reporting-analyst](https://www.wearedevelopers.com/jobs/ext/1280108-senior-crm-reporting-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior CRM & Reporting Analyst - **Company:** The Associated: Jewish Community Federation of Baltimore - **Location:** Baltimore, MD, United States - **Experience:** Expert - **Salary:** $69,000.0 - $73,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Business Systems, Cloud Computing, Databases, Power BI, Salesforce.Com - **Published:** July 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4257611877a107fb ## About the Role We're looking for someone who is naturally curious, enjoys learning new technology, and loves helping people succeed. Ideal candidates will have: * Bachelor's degree in a related field * Three or more years of CRM, database, or business systems experience * Experience with Salesforce (Nonprofit Cloud experience is a plus) * Strong reporting and analytical skills * Experience creating dashboards and reports * Excellent communication and training skills * Strong problem-solving abilities and attention to detail * A collaborative approach and commitment to outstanding customer service Bonus Points Experience with any of the following is a plus: * Nonprofit fundraising or donor databases * Change management or user adoption initiatives * Excel, Power BI and/or other business intelligence tools * Data imports, data quality, or CRM implementations Why You'll Love This Role You'll join a collaborative team that's reimagining how technology supports fundraising, engagement, and community impact. Your ideas will matter, your work will be visible, and you'll have opportunities to grow alongside an amazing nonprofit technology transformation. If you enjoy solving puzzles, improving processes, and helping people use technology more effectively, you'll thrive here. ## Description Technology is transforming how nonprofits build relationships, engage donors, and strengthen communities. At The Associated, we're investing in a modern Salesforce platform to power our mission-and we're looking for someone who wants to help shape what comes next. We're seeking a Senior CRM & Reporting Analyst who enjoys solving problems, working with data, and partnering with colleagues to make technology easier and more impactful. This is more than a reporting role-it's an opportunity to help design better business processes, improve user experiences, and enable smarter decision-making across the organization. If you enjoy combining technology, analytics, and collaboration to create meaningful change, we'd love to meet you. This is a full-time, hybrid position that requires a minimum of three days per week in the office. What You'll Do You'll become a trusted Salesforce resource for departments across The Associated by: * Supporting and enhancing our Salesforce Nonprofit Cloud CRM and Salesforce Marketing Cloud * Creating reports and dashboards that turn data into meaningful insights * Troubleshooting user questions and resolving CRM issues * Developing documentation and delivering engaging user training * Supporting change management and helping colleagues adopt new technology * Participating in CRM enhancements, testing, and future system improvements * Championing data quality and CRM best practices ## Related Videos - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Beyond Gut Feelings: The Rise of Data-Driven HR](https://www.wearedevelopers.com/videos/1326-beyond-gut-feelings-the-rise-of-data-driven-hr) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) ## Related Articles - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Promotion Interview Questions: How to Answer and Get the Job](https://www.wearedevelopers.com/magazine/413-promotion-interview-questions-how-to-answer-and-get-the-job) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)