> Markdown version of [/jobs/ext/1280110-it-specialist-help-desk](https://www.wearedevelopers.com/jobs/ext/1280110-it-specialist-help-desk). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Specialist - Help Desk - **Company:** New Deantronics, Ltd. - **Location:** Sparks, NV, United States - **Experience:** Experienced - **Salary:** $52,000.0 - $58,240.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, Backup Devices, Computer Networks, SolidWorks (CAD), Linux, Software Engineering, Cisco WebEx, Computer Networking Systems, Information Technology, Hardware Infrastructure, Vmware - **Published:** July 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=75fe69914e9b9060 ## About the Role * Strong knowledge of Windows OS, Mac OS, and Linux operating systems. * In-depth knowledge of Microsoft Office 365 Suite. * Familiarity with Cisco Networking and WebEx Control Hub administration. * Previous experience with Cisco Webex Room video systems. * Strong communication skills, both verbal and written, with the ability to troubleshoot and explain technical issues clearly to users of varying technical expertise. * Demonstrated ability to think critically and resolve technical issues efficiently. * Ability to work both independently and collaboratively within a team. * Excellent customer service skills with a professional demeanor when interacting with employees. * A genuine passion for technology with a strong willingness to learn and adapt to new tools and systems. If you're ready to put your tech skills to work in a supportive, collaborative environment-apply today to join New Deantronics as our next IT Specialist - Help Desk professional! Requirements: * 3-5 years of experience in IT support, help desk, or system administration. * Microsoft 365 Administrator certification (preferred). * Experience with SolidWorks is a plus. * Experience with VMware management. * A degree or certification in Information Technology or a related field is preferred but not required. ## Description * Troubleshoot and resolve hardware and software issues for desktops, laptops, printers, and other devices. * Manage and maintain computer systems and networks, including backups, security protocols, software updates, and hardware configurations. * Install and configure desktop and laptop equipment as needed, ensuring all systems are operational. * Provide support for remote and on-site employees, addressing issues related to laptops, desktops, software, and peripherals. * Deliver high-quality customer service by responding to inquiries and IT-related requests in a professional and timely manner. * Update and maintain documentation and training materials related to IT policies, procedures, and best practices; Create and update internal support documentation for IT teams. * Stay current with the latest technologies and best practices in IT support and suggest improvements to enhance team performance and productivity. * Serve as a secondary point of contact for select external IT vendors, assisting with communications and coordination as needed. ## Related Videos - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)