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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Associate, Business Systems - **Company:** CHOMPS - **Location:** Chicago, IL, United States (Remote available) - **Experience:** Experienced - **Salary:** $85,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Business Systems, Data Cleansing, UN Electronic Data Interchange for Administration Commerce and Transport, Netsuite, Regression Testing, Systems Architecture, Production Code, Data Inconsistencies - **Published:** July 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ae1fc4debf36687c ## About the Role * 3 - 5 years experience in systems, operations, analytics, or technical support. * EDI experience required. * Exposure to NetSuite preferred. * AI Exposure preferred. * Comfortable working with structured data and files. * Strong documentation and communication skills. * Experience communicating with external and internal partners, both written and verbally. * Aren't afraid to troubleshoot a problem and find a solution. * Tries all the resources they have available first before looking for assistance. * Willing to work with support and cross functional teams to solve problems. * Willing to take leadership. * Handle projects through completion. * Willing to fully understand existing process and follow it until one day there is a need for change. ## Description If you've been called scrappy, resourceful, and persistent, then you might just be a Chompian. You're a team player who's self-motivated and action-oriented. You're committed to delivering efficiency and accuracy, and you happen to be great at proactive cross-functional communication. You're a critical thinker and a natural problem solver who enjoys details, research, and data. You take initiative and complete ownership of everything you do, and you'll go the extra mile for your team, consumers, and audience. You're hungry to learn with a passion to grow and improve every day. You also take a keen interest in health, fitness, and nutrition. Sound like you? Then we want to meat you. * Accepting applications from 7/13/26 - 7/20/26 5pm CT What You Will Do The Associate, Business Systems supports day-to-day system operations with a focus on EDI monitoring, NetSuite solution testing and validation, data cleanup, and operational follow-through. This role acts as a first line of defense against routine issues, ensures custom solutions work as intended, and provides reliable backup coverage across critical processes. While the position works closely with business systems and integrations, it is not responsible for building or deploying NetSuite production code, writing EDI or integration code, or serving as a system architect or solution owner. Instead, the Associate, Business Systems focuses on validating solutions, troubleshooting issues, analyzing structured data and text-based files, and ensuring systems function as intended. Responsibilities * EDI Monitoring & Investigation (Non-Coding) + Monitor daily EDI transactions (850, 860, 856, 810) and identify errors or exceptions. + Resolve routine and well-documented EDI issues using existing procedures. + Investigate EDI issues using portals, logs, and supporting artifacts. + Dive into flat files and text-based files (TXT, CSV, raw EDI) to identify data issues. + Escalate complex issues with clear documentation and evidence. * Testing & Validation - NetSuite Custom Solutions + Test and validate custom NetSuite solutions including scripts, workflows, saved searches, and custom records. + Execute test cases and validate real-world operational scenarios. + Perform pre- and post-deployment validation. + Conduct regression testing to prevent unintended impacts. + Document test results, defects, and validation outcomes. * Data Cleanup & Data Quality + Perform structured data cleanup in NetSuite across customers, items, and transactions. + Identify and correct data inconsistencies caused by integrations or EDI issues. + Validate data accuracy following deployments and configuration changes. + Learn Chomps Item Structure to provide insights and cross functional support. + User and Role clean up. * Operational Ownership & Backup Coverage + Own assigned work from intake through resolution. + Provide reliable backup support using documented SOPs. + Ensure issues are fully closed and documented. + Learn about NetSuite Standard Process at Chomps including but not limited to Sales Orders, Purchase Orders, Journal Entries. + Become a secondary NetSuite admin and backup during vacations etc… ## Related Videos - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Designing the Future of Human<>Agent Collaboration](https://www.wearedevelopers.com/videos/1447-designing-the-future-of-human-agent-collaboration) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Anomaly Detection - Using unsupervised Machine Learning for detecting anomalies in customer base](https://www.wearedevelopers.com/videos/6-anomaly-detection-using-unsupervised-machine-learning-for-detecting-anomalies-in-customer-base) - [Dirty Tests And How To Clean Them](https://www.wearedevelopers.com/videos/515-dirty-tests-and-how-to-clean-them) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [Welcome to Switzerland](https://www.wearedevelopers.com/magazine/4-welcome-to-switzerland) - [E-Commerce in the Agentic Age: When "Buy" Becomes a Function Call](https://www.wearedevelopers.com/magazine/750-e-commerce-in-the-agentic-age-when-buy-becomes-a-function-call)