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# IT Support Technician

- **Company:** Cyber Fortify Solutions LLC
- **Location:** Hamilton, OH, United States
- **Experience:** Starter
- **Salary:** $49,920.0 - $58,240.0
- **Contract:** Internship / Graduate position
- **Skills:** Microsoft Windows, Artificial Intelligence, Desktop Computing, Networking Basics, Peripherals, Laptops
- **Published:** July 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=99fb45b4ad95e508

## About the Role

* Comfortable setting up a computer and standard equipment
 * Basic understanding of UC/AV or office hardware
 * Reliable, punctual, and independent on-site
 * Strong communication and a helpful, professional attitude
 * Able to follow written and verbal remote instructions
 * Curiosity about AI and modern IT tooling - interest, not experience; our senior engineers will show you how we use it
 * Able to lift and move equipment up to 50 lbs

Nice to Have (Not Required)

 * Current enrollment in, or completion of, an IT degree or certificate program
 * Help-desk, retail tech, or computer-repair experience
 * Windows setup and basic networking familiarity
 * CompTIA A+ or similar certification, * Are you able to reliably commute to Hamilton, OH daily?
 * Are you currently enrolled in, or have you completed, an IT-related degree or certificate program?
 * How many years of IT support or related experience do you have?

## Description

We're looking for a dependable, on-site IT Support Technician to be our hands-and-eyes at a client's Hamilton, Ohio office. Our experienced remote team handles the advanced technical work - you'll set up equipment, help end users, and keep things running on the ground.

If you're currently studying IT at a local college, recently finished a degree or certificate program, or you're simply the "tech person" everyone comes to - this is a real-world entry point into IT and managed services, with people who will actually teach you the trade.

What You'll Do

 * Set up and deploy computers, monitors, and peripherals
 * Basic troubleshooting on desktops, laptops, and office equipment
 * Install docking stations, printers, and UC/AV hardware
 * Software installs and updates, directed by our remote team
 * Help employees with day-to-day tech questions
 * Serve as our on-site point of contact
 * Keep simple equipment records and documentation
 * Escalate anything advanced to the remote team


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