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# CRM Solutions Architect

- **Company:** Mantek Solutions Inc
- **Location:** Coppell, TX, United States
- **Experience:** Experienced
- **Salary:** $100,000.0 - $150,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Applications Architecture, Computing Platforms, Cloud Computing, Code Review, Continuous Integration, Custom Software, Data Architecture, Middleware, Knowledge Management, Routing, Cloud Services, Salesforce.Com, Systems Integration
- **Published:** July 15, 2026
- **Apply:** https://www.careerjet.com/jobad/us4c3ce69a3daf815f94fd1a47c629a90b

## About the Role

7+ years of hands-on Salesforce delivery experience, with 3+ years in an architect or technical lead role
Deep expertise in Sales Cloud and Service Cloud, including case management, routing, and knowledge management
Strong experience architecting enterprise integrations using APIs, middleware, and event-driven patterns
Hands-on experience integrating Salesforce with contact center platforms
Solid understanding of Salesforce security, data modeling, and sharing architecture
Nice to have
Salesforce certifications (Application Architect, Data Architect, Sales/Service Cloud Consultant)
Experience with financial services, insurance, or regulated industry environments
Familiarity with CI/CD tooling and Salesforce DevOps practices
Exposure to AI-driven features within the Salesforce ecosystem

Mantek Solutions

## Description

We're looking for an experienced Salesforce Solution Architect to lead platform design and delivery across Sales and Service Cloud in a complex, enterprise environment.
Responsibilities
Own Salesforce solution architecture across Sales and Service Cloud, ensuring solutions align with business objectives and enterprise standards
Design and deliver integrations between Salesforce and core back-office and contact center systems
Translate business requirements into scalable solutions - data models, workflows, configuration, and custom development
Define and enforce platform best practices across security, data quality, performance, and reusability
Provide technical leadership to internal and partner teams through design reviews, code reviews, and hands-on coaching
Shape the Salesforce technical roadmap, evaluating and adopting new platform capabilities including AI and automation
Partner with enterprise architecture, security, and infrastructure teams to ensure compliance with regulatory and privacy requirements
Support release planning, environment management, and CI/CD strategies


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