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# IT Quality Assurance Lead

- **Company:** Rite-Hite Company
- **Location:** Milwaukee, WI, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Agile Methodology, JIRA, Automation of Tests, Continuous Integration, DevOps, Regression Testing, Copado, Salesforce.Com, Systems Integration, Test Case, Test Management, Test Scripts, Information Technology
- **Published:** July 15, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/87724630/1

## About the Role

* Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
 * 5+ years of QA experience, with at least 2+ years in a lead or supervisory role
 * Hands-on experience writing and executing test scripts for IT validations or SIT
 * Experience using Excel for test case and script management
 * Experience with regression testing and release cycles
 * Familiarity with test automation tools, preferably Copado
 * Proven ability to manage QA teams and coordinate across multiple initiatives
 * Experience supporting UAT and working directly with business users
 * Good understanding of business processes within manufacturing operations, sales, and/or service environments
 * Strong analytical, organizational, and communication skills

Preferred Qualifications:

 * Experience with Zephyr or similar test management tools
 * Experience in Salesforce environments
 * Deeper domain expertise in manufacturing, sales, or service operations
 * Knowledge of CI/CD and DevOps practices
 * Experience working in Agile or hybrid environments

Key Competencies:

 * Leadership and accountability
 * Strong attention to detail
 * Effective communication with technical and non-technical stakeholders
 * Problem-solving and critical thinking
 * Ability to balance hands-on work with team leadership

## Description

* Lead, and manage daily tasks for a team of QA analysts, ensuring high performance and continuous development
 * Oversee QA processes across IT validations or SIT, regression testing, and UAT phases
 * Design, write, and maintain test plans, test cases, and test scripts for IT validations and system integrations
 * Execute and support manual testing efforts, including structured test scripts maintained in tools such as Jira Zephyr and Excel
 * Utilize Jira and Zephyr (optional) or Excel for test management, execution tracking, and defect lifecycle management
 * Support and expand automated testing using Copado
 * Plan and coordinate regression testing cycles to ensure system stability across releases
 * Partner with business stakeholders across manufacturing, sales, and service to develop UAT scripts, guide execution, and validate results
 * Translate business processes and requirements into effective test scenarios and coverage
 * Identify, document, and track defects through resolution, ensuring clear communication with development teams
 * Collaborate with cross-functional teams to ensure requirements are testable and aligned with quality standards
 * Establish and continuously improve QA standards, processes, and best practices


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