> Markdown version of [/jobs/ext/1281868-associate-help-desk-specialist](https://www.wearedevelopers.com/jobs/ext/1281868-associate-help-desk-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Associate Help Desk Specialist

- **Company:** inSync Staffing
- **Location:** Columbus, IN, United States
- **Experience:** Experienced
- **Salary:** $72,800.0 - $83,200.0
- **Contract:** Temporary contract
- **Skills:** Multitier Architecture, Microsoft Windows, Apple IOS, Business Software, Software Deployment, Wide Area Networks, Wireless Networks, ServiceNow IT Service Management, Peripherals, Computer Equipment, Information Technology, Laptops
- **Published:** July 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e337dc2db7fa6f79

## About the Role

* High school diploma or GED required
 * Must be authorized to work permanently in the U.S. (No sponsorship)
 * 2+ years of desktop or field IT support experience
 * Strong knowledge of:
 + Windows 11
 + PC hardware and peripherals
 + LAN/WAN and wireless networking
 + Mobile device support (iOS/Android)
 + IT ticketing systems (BMC Remedy preferred)
 * Experience supporting HP LaserJet and Konica Minolta printers
 * Excellent troubleshooting, communication, and customer service skills
 * Oil & gas industry experience is a plus
 * Bachelor's degree and CompTIA A+, Network+, MCP, or similar certifications are preferred

Travel Requirements

 * Up to 80% travel
 * Daily travel within approximately a 200-mile radius of Columbus, IN
 * Occasional overnight travel
 * Reliable personal vehicle required (mileage reimbursed)
 * Clean driving record required

Physical Requirements

 * Ability to lift up to 50 lbs.

## Description

* Serve as the primary IT support contact for assigned locations
 * Install, configure, and troubleshoot Windows 11 desktops, laptops, printers, and peripherals
 * Provide Tier II desktop and field support for hardware, software, networking, and mobile devices
 * Support LAN/WAN, wireless connectivity, and business applications
 * Install and maintain HP LaserJet and Konica Minolta printers
 * Manage support tickets, document resolutions, and maintain IT asset inventory
 * Assist with hardware/software deployments, upgrades, and IT infrastructure projects
 * Provide end-user training and exceptional customer support
 * Participate in after-hours support when needed


## Related Videos

- [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained)
- [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)

## Related Articles

- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)