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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Applications Analyst - **Company:** Allied Llc - **Location:** Pearland, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Business Software, Information Systems, System Configuration, Data Validation, Data Mapping, Document Management Systems, Document-Oriented Databases, Design Web Format, Local Security Policy, Salesforce.Com, Microsoft SharePoint, Systems Integration, Microsoft Power Automate, Integration Tests, Information Technology, Enterprise Integration, Data Management, Powerapps, User Administration, Mulesoft - **Published:** July 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9bb8e52f10a2a525 ## About the Role The ideal candidate combines strong business analysis skills with hands-on application administration experience and a passion for improving business efficiency through technology., * Bachelor's degree in information systems, Business Administration, Computer Science, or related field., * Minimum 5+years of experience supporting business applications. * 3+ years of Salesforce administration and support experience. * Experience with MuleSoft or enterprise integration platforms. * Experience with SharePoint Online administration. * Experience supporting Slack or other enterprise collaboration platforms. * Experience gathering business requirements and supporting technology projects. Preferred Certifications * Salesforce Administrator Certification * Salesforce Advanced Administrator (Preferred) * MuleSoft Certified Associate or Developer * Microsoft 365 Fundamentals or SharePoint Certification * Certified Business Analysis Professional (CBAP) or equivalent (Preferred), * Strong analytical and problem-solving skills * Excellent communication and stakeholder engagement * Process improvement mindset * Documentation and requirements gathering * Customer-service orientation * Project coordination skills * Ability to manage multiple priorities simultaneously ## Description The Business Applications Analyst is responsible for supporting, optimizing, and enhancing the company's core business applications, with a primary focus on Salesforce, MuleSoft integrations, SharePoint Online, and Slack. This role serves as a liaison between business stakeholders and IT, analyzing business processes, gathering requirements, configuring systems, supporting users, and driving continuous improvement initiatives., Business Analysis & Process Improvement * Collaborate with business stakeholders to understand operational challenges and identify opportunities for system improvements. * Gather, document, and analyze business and functional requirements. * Translate business requirements into system configurations, enhancements, and integration specifications. * Develop process maps, user stories, workflows, and business requirements documentation. Salesforce Administration & Support * Maintain Salesforce objects, fields, page layouts, flows, reports, dashboards, and security settings. * Provide day-to-day application support and user assistance. * Assist with data quality management and user adoption initiatives. * Troubleshoot Salesforce issues and coordinate with vendors when necessary. * Support testing and deployment of new Salesforce functionality. MuleSoft Integration Support * Assist in monitoring and supporting MuleSoft integrations. * Work with integration developers to document data flows and integration requirements. * Investigate and resolve integration-related issues. * Support API documentation and integration governance activities. * Participate in integration testing and validation efforts. SharePoint Administration & Governance * Assist with document management and collaboration initiatives. * Create and maintain SharePoint pages, forms, and content structures. * Ensure adherence to governance and records management policies. * Support Power Automate workflow enhancements as needed. Slack Administration & Collaboration * Support Slack workspace administration and governance. * Configure channels, user permissions, and integrations. * Assist in developing workflows and automation within Slack. * Promote user adoption and collaboration best practices. * Support integration between Slack and enterprise systems. Reporting & Data Analysis * Develop and maintain reports, dashboards, and analytics. * Analyze business data trends and provide actionable insights. * Assist management with KPI reporting and operational dashboards. * Support data validation and reconciliation efforts across integrated systems. User Training & Support * Provide end-user training and guidance. * Develop and maintain documentation, procedures, and knowledge base articles. * Support application onboarding for new employees. * Act as a trusted advisor for business users seeking application guidance., Salesforce * Sales Cloud * Flow Automation * Reports & Dashboards * Security & User Management * Data Management MuleSoft * API Monitoring * Integration Support * Data Mapping * Error Analysis Microsoft 365 / SharePoint * SharePoint Online * Power Automate * Power Apps * Document Management * Permissions & Governance Slack * Channel Administration * Workflow Builder * Integrations * User Management ## Related Videos - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Web-based Information Visualization](https://www.wearedevelopers.com/videos/84-web-based-information-visualization) - [Breaking Silos: Successful Collaboration Between Tech & Business Teams in Complex Enterprise Systems](https://www.wearedevelopers.com/videos/1623-breaking-silos-successful-collaboration-between-tech-business-teams-in-complex-enterprise-systems) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)