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# IT Support

- **Company:** Express Employment International
- **Location:** Pharr, TX, United States
- **Salary:** $27,040.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Computer Networks, Device Drivers, Data Logging, Computer Equipment, Information Technology
- **Published:** July 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cb79da80f41c96d5

## About the Role

* Previous experience in IT Support, Help Desk, Desktop Support, or a similar technical support role required
 * Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred
 * Experience installing and configuring computer hardware, software, and peripheral devices
 * Basic understanding of networking concepts, printers, and user account administration
 * Excellent customer service and communication skills

## Description

Express Employment Professionals is seeking a motivated and customer-focused IT Support Technician to join a growing team in Pharr, TX. This position provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues while ensuring systems remain secure and operational., * Resolving IT support requests from employees

 * Answering employee questions regarding computer systems
 * Gathering and analyzing data to diagnose
 * Changing configurations, settings and permissions to fix computer systems
 * Generating sign ins for new hires during the onboarding process
 * Installing new software and hardware drivers and updating existing ones as needed
 * Updating employees on the status of their service requests
 * Logging all service requests and updating tickets as needed


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