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# System Support Engineer (Hybrid)

- **Company:** INVAR Technologies Inc.
- **Location:** Paramus, NJ, United States (Remote available)
- **Salary:** $55,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, IT Management, Microsoft Office, Wi-Fi Technology, Network Routers, Information Technology
- **Published:** July 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bbbbc4dcdef28186

## About the Role

* Prior experience in a customer-facing role
 * Current student or recent graduate in Information Technology, Computer Science, or a related field
 * Familiarity with basic IT concepts (training or coursework experience acceptable)
 * Strong communication and interpersonal skills
 * Professional, courteous, and eager to learn in diverse work environments
 * Reliable and detail-oriented; able to follow directions and document tasks accurately
 * Comfortable learning new systems and tools on the job
 * Ability to travel within NYC and Northern NJ ~2 days per week
 * Access to reliable transportation

Nice-to-Haves (Not Required)

Familiarity or interest in learning about:

 * Networking (e.g., routers, switches, Wi-Fi)
 * Microsoft Office 365
 * ConnectWise, IT Glue, or similar IT management tools
 * IP phone or camera systems

## Description

We are seeking a motivated and customer-focused System Support Engineer to join our team. This role is ideal for individuals looking to build their IT career through hands-on experience supporting client environments, collaborating with experienced engineers, and developing both technical and professional skills in a supportive, growth-oriented environment.

Whether you are an early-career IT professional or looking to expand your experience in managed services, this position offers the opportunity to work directly with clients, gain exposure to a wide range of technologies, and contribute to meaningful technology initiatives.

Work Location: Hybrid - Primarily remote, with regular onsite client support across New Jersey and the Bronx, NY (approximately 6-8 onsite client visits per month).

Travel: Reliable transportation required (own vehicle or ride service acceptable)

What You'll Do

As a System Support Engineer, you will support end users both onsite and remotely, assist with technical operations, and contribute to technology improvement initiatives. You will:

 * Provide friendly and professional onsite desktop support to end users, along with our Experienced Onsite Engineer
 * Assist remote technicians with onsite tasks (e.g., connecting hardware, following step-by-step instructions)
 * Help with basic computer swaps and system upgrades (Windows 10/11)
 * Conduct walkthroughs and assist in site surveys for network or equipment setup
 * Perform light hardware tasks such as setting up printers, labeling devices, and plugging in phones
 * Gather and communicate technical details clearly to the support team
 * Create short visit summaries using provided templates
 * Support internal technology improvement projects, including AI-powered workflows, process automation and operational efficiency initiatives


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