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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Coordinator - **Company:** SIERRA NEUROSURGERY GROUP - **Location:** Reno, NV, United States - **Salary:** $75,000.0 - $95,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, VoIP, Information Systems, Computer Programming, Databases, Dicom, Electronic Data Interchange (EDI), Microsoft Office, Windows Servers, Software Engineering, Electronic Medical Records, Adobe, Information Technology, Gsuite - **Published:** July 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6e8b835e21419b43 ## About the Role * Knowledge of hardware and software issues * Experience working in a physician practice or hospital setting * Experience training staff to facilitate information system functions * Strong communication skills, collaborating with Operations team on best practice changes and improvements, * Do you have an Undergraduate degree in MIS or business management systems? required. * Do you have direct IT support or coordination experience in a healthcare environment? ## Description For over 45 years Sierra Neurosurgery Group has been Northern Nevada's leader in providing exceptional spine, brain, and pain management care. We are seeking a detail-oriented, experienced Information Technology Coordinator to join our team. The ideal candidate will have a strong understanding of both hardware and software, experience working in a physician practice or hospital setting, experience training staff to use appropriate software and systems as well as strong customer service and communication skills., Security * Creating policies and procedures for improving and securing networks and systems * Supports staff's use of various systems including access cards, alarm codes and door schedules. System Management Responsible for overseeing all IT systems and acts as a resource for and responding to questions for: * Billing and collections * Administering Microsoft 365, Google Suite, Windows 11, Windows Server, MAC-OS, Active directory * Provides staff training and support for all new software applicants * Facilitates requests for special database searches and reports * Supporting a variety of applications including but not limited to Adobe, Microsoft Office, EHR * Manages electronic data interchange with payers, reference labs, and hospitals * Manages electronic remittance advice * Acts as an internal resource for questions about the system as needed * Develops and maintains a policy manual for all systems operations including programming, security and maintenance * Manages PACS, and DICOM access and issues * Manages all aspects of phone system, supporting on premises PBX, assists with transition to cloud-based VOIP solution. * Troubleshoots issues with all systems Maintenance * Identifies and resolves all hardware and software system problems, as requested by management and staff * Maintains system hardware and software as appropriate * Implements and oversees all system updates and upgrades * Maintains all managed care payer rule changes, updates, and additions * Maintains all insurance, patient, code, and other master files Training * Assess and analyze training needs, developing policies and procedures, and training staff on those policies * Liaise with management and staff in areas where IT is being applied * Talk with developers and suppliers of new IT products and teaching methods to maintain valid personal knowledge and skill External Relationships * Maintains relationship with appropriate technical staff at various vendors including MSP External Relationships * Attends all continuing education courses as requested * Performs any additional tasks requested by the CEO ## Related Videos - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [NoCode LiveCode: Leveraging AI Tools to Craft Fully Functional Apps!](https://www.wearedevelopers.com/videos/1169-nocode-livecode-leveraging-ai-tools-to-craft-fully-functional-apps) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)