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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Digital Transformation - Chief of Staff IT Jr / IT Operations Manager 100% - **Company:** Julius Baer - **Location:** Madrid, Spain - **Contract:** Permanent contract - **Skills:** Agile Methodology, IT Management, Information Technology Operations, Scrum Methodology, Scaled Agile Framework, Backend, Tools for Reporting - **Published:** July 16, 2026 - **Apply:** https://es.indeed.com/viewjob?jk=c0f2a2dac6680c1c ## About the Role * 2+ years of experience in roles such as IT Operations, Technical Recruitment, Agile Project Management, or Junior Chief of Staff within high-growth tech environments or fintech companies * Strong ability to operate in cross-functional and global environments, interacting with stakeholders across different time zones * Fluent in English (mandatory), with excellent communication skills for daily collaboration * Solid understanding of tech roles and organizational structures (e.g., Product Owner, Release Train Engineer, Backend Developer) * Proven ability to manage multiple priorities, drive processes, and deliver outcomes in fast-paced environments * Strong stakeholder management skills, with the ability to align them without formal authority * High level of organization and process orientation, with the capability to structure ambiguous environments and implement scalable workflows * Resilience and adaptability, with the ability to navigate changing priorities in a dynamic and evolving tech landscape Familiarity with Agile methodologies such as Scrum; exposure to SAFe (Scaled Agile Framework) is considered a strong plus Professional and Technical * Experience in managing or supporting hiring pipelines, headcount planning, and recruitment operations in tech-driven organizations * Good understanding of IT organizational models, agile team structures, and software delivery environments * Understanding of governance models, reporting frameworks, and operational tracking within large-scale IT organizations * Strong analytical and problem-solving skills, with the ability to identify inefficiencies and implement improvements Personal and Social * Strong interpersonal skills with a collaborative and proactive mindset; ability to build trust and credibility across teams * Excellent organizational and multitasking abilities, with attention to detail and execution focus * Clear and structured communicator, able to simplify complex topics and ensure alignment among diverse stakeholders * Hands-on, pragmatic, and solution-oriented approach with a strong sense of ownership * Ability to remain calm under pressure and maintain effectiveness in a fast-paced, evolving fintech environment ## Description We are looking for an IT Operations & People Specialist / Chief of Staff Associate (IT) to act as the operational backbone of our department. In a fast-scaling environment with 60+ engineers and multiple Agile Release Trains (ARTs) across global locations, you will bridge IT Leadership, Talent Acquisition, and HR with a strong execution mindset. You will play a key role in removing operational friction, orchestrating a large-scale hiring ramp-up, and optimizing the end-to-end lifecycle of our global engineering teams. Working closely with IT Heads and central Chief of Staff functions, you will ensure operational excellence, transparency, and alignment across the Tech organization., * Acting as the single point of contact (SPOC) between IT Leadership and the global Talent Acquisition team to accelerate the closing of multiple open roles * Driving the end-to-end hiring process, including requisitions, approvals and alignment with HR * Identifying and removing bottlenecks in the recruitment pipeline to ensure efficient time-to-hire * Standardizing interview processes across Agile Release Trains, coordinating interviewers, and ensuring timely and structured feedback loops * Designing and coordinating a seamless global onboarding experience, enabling new hires to be productive from day one IT Governance & Operations * Partnering with the central Chief of Staff function to implement company-wide governance frameworks, reporting structures, and performance metrics within IT * Supporting IT Heads in tracking resource allocation and capacity across global teams and matrixed agile setups * Contributing to the operational management of career paths and performance review cycles. * Driving operational discipline and process standardization across IT teams to increase transparency and efficiency ## Related Videos - [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents) - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [Nest.js - TypeScript in the backend can also be clean](https://www.wearedevelopers.com/videos/1033-nest-js-typescript-in-the-backend-can-also-be-clean) ## Related Articles - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)