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# Working Student IT Support (gn)

- **Company:** DKV Euro Service GmbH + Co KG
- **Location:** Ratingen, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Software Applications, Microsoft Office, Media Technology, Information Technology
- **Published:** July 16, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=cc1aaabb21f5b513

## About the Role

* You are currently enrolled in a degree program in Information Technology, Business Informatics, or a comparable field.
 * You are proficient in German and have good English language skills, along with strong knowledge of Microsoft Office, Windows, and iOS.
 * You have a keen interest in IT support processes and enjoy exploring new technologies and innovations.
 * Strong communication skills, a customer-focused mindset, and a friendly, service-oriented approach distinguish you. Excellent German and fluent English skills complete your profile.
*

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

## Description

* You independently analyze and resolve IT issues as part of 2nd-level support, both on-site and remotely, and provide user support for Microsoft Windows, Microsoft 365, endpoint security solutions, mobile devices, workplace systems, and printing environments.
 * You install, configure, and maintain software applications and new IT systems.
 * You set up, customize, and deploy end-user devices such as laptops, smartphones, and peripheral equipment, ensuring smooth and efficient provisioning.
 * You support the lifecycle management of our hardware assets and help manage and track IT equipment throughout its lifecycle.
 * You maintain and monitor IT inventory levels and ensure accurate technical documentation.
 * You contribute to the implementation of IT security policies and IT standards and support the continuous improvement of our IT processes.
 * You support and maintain our media technology systems, helping to ensure reliable day-to-day operations.
 * You collaborate closely with various business departments and contribute to delivering a high level of service quality within IT support., We stand for the compatibility of family and career! That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.


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