> Markdown version of [/jobs/ext/1285011-it-support-engineer-2e-lijn-in-rotterdam-bij-fygi](https://www.wearedevelopers.com/jobs/ext/1285011-it-support-engineer-2e-lijn-in-rotterdam-bij-fygi). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer (2e lijn) in Rotterdam bij FYGI

- **Company:** FYGI
- **Location:** Rotterdam, Netherlands
- **Experience:** Experienced
- **Salary:** €3,250.0 - €4,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office
- **Published:** July 16, 2026
- **Apply:** https://easyapply.jobs/r/oE9uYio25I8SKo1dj9Qt

## About the Role

Wie jij bent

 * MBO-4 of hoger met een sterke interesse in IT

 * Ervaring met Windows-omgevingen, Office 365, netwerken en printers

 * Analytisch, zelfstandig en probleemoplossend ingesteld

 * Communicatief vaardig, ook richting niet-technische gebruikers

## Description

Als IT Support Engineer (2e Lijn) stap je in wanneer meldingen te complex worden voor de 1e lijn. Jij duikt in systemen, analyseert storingen en zorgt dat gebruikers verder kunnen. Geen standaard scripts afwerken, maar echt meedenken en structureel oplossen.

Wat je gaat doen

 * Overnemen van complexere meldingen van de 1e lijn

 * Analyseren van storingen en structurele problemen signaleren

 * Implementeren van oplossingen en communiceren met gebruikers

 * Samenwerken met leveranciers en andere IT-teams

 * Documenteren en delen van kennis binnen het team


## Related Videos

- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)
- [WeAreDevelopers LIVE - Smoover - Who's Best at DevRel?](https://www.wearedevelopers.com/videos/1901-wearedevelopers-live-smoover-who-s-best-at-devrel)

## Related Articles

- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)
- [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam)
- [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)