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# IT Field Engineer

- **Company:** TIEVA
- **Location:** Leeds, UK
- **Salary:** £29,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Antivirus Softwares, Microsoft Azure, Data Centers, Microsoft Exchange Server, Hyper-V, Microsoft Office, Windows Servers, Citrix Systems, Cloud Services, Virtual Local Area Networks, Xen Servers, Network Routers, Firewalls (Computer Science), Network Server, Vmware
- **Published:** July 16, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=dd12a85c8d2a411c

## About the Role

* Are you self-motivated with a flair for customers service?

 * Passionate about the IT Industry?

 * Looking for an employer who put's people first?, Pivotal to the role is your ability to effectively communicate with the client and forge strong relationships.

 * A "customer first" mentality
 * Solid experience in 1st and 2nd line IT support.
 * Technical experience or qualifications in Microsoft and related products desirable
 * Experience of service desk environments, ideally in an MSP environment.
 * Excellent customer service skills.
 * Experience with Datacentre Technologies and Cloud Services
 * The ability to keep documentation updated and add to where required.
 * Server, storage and end-point technology exposure.
 * A desire to learn and expand knowledge to grow within a competitive team.

Your Skills:

We need you to have proven experience in at least two of these varied areas:

 * VM Ware
 * Xen Server
 * HyperV
 * Citrix
 * Azure
 * Firewalls
 * Networking, VLAN's, Wireless

Ability to support and have knowledge with:

 * Active Directory
 * Group Policy
 * Microsoft Office Products
 * Microsoft Exchange
 * Microsoft Workstation Operating Systems
 * Windows Server Operating Systems
 * Anti-Virus Products

## Description

This is a great opportunity for an ambitious IT Engineer to deliver on-site support to our client based in Leeds. The successful candidate will be an ambassador for TIEVA, who will act in a professional manner, deliver exemplary customer service to our clients end users and have a 'can do' attitude. There is a requirement to work closely with the internal IT team to assist with scheduling and delivering projects of varying scales, e.g. laptop/mobile device rollouts. On occasions there will be holiday cover required for the internal IT team. The client does have a production facility, on rare occasions support will be required in the facility which will require you to follow the client Health & Safety measures and wear PPE. This is a rolling schedule of 3 weeks on-site with the client and 1 week at TIEVA Head Office (LS28 5QS). While on site at the client location you will have full access to the TIEVA technical team comprising of 35+ engineers, they will provide you with the
support to enable escalations and quick resolutions.

 * Analytical fault finding on networks and systems including Servers, Switches, Firewalls & Routers
 * Deployment, maintenance and repair of end-point systems
 * Password resets, profile repairs/configurations, new starters, mail release/block
 * Communication of information to technical and non-technical users


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