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# Technical Report Analyst

- **Company:** Kelly Services Inc.
- **Location:** Torrance, CA, United States
- **Salary:** $54,080.0 - $62,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Verification and Validation (Software)
- **Published:** July 16, 2026
- **Apply:** https://dejobs.org/x/x/4F8AD154F65D4F2C85F17D9794CE829B/job/

## About the Role

* Are a strong, experienced user of Microsoft Excel, capable of analyzing data, creating charts, and reporting on trends.

 * Have the ability to think logically and work through unfamiliar problems with a curious and accountable mindset.

 * Possess clear written and verbal communication skills and are comfortable asking questions and challenging the status quo.

 * Are willing to follow and improve structured processes.

## Description

What's a typical day as Technical Report Analyst? You'll be:

 * Handling technical cases from a call center supporting dealership technicians, reporting to the Special Tools Department.

 * Utilizing knowledge bases to assist with dealer software installation issues and ensuring all required supporting documents accompany escaped dealer calls.

 * Following workflows to report and track issues with various suppliers and producing monthly reports to track call volumes, trends, and recurring problems.

 * Occasionally assisting with software validation work on vehicles.


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