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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Analyst - **Company:** Lumen Solutions Inc. - **Location:** Austin, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Agile Methodology, Microsoft Azure, Information Systems, Computer Programming, Software Debugging, Issue Tracking Systems, Information Management, Scrum Methodology, Software Architecture, Software Engineering, Test Data, Website Wireframe, Enterprise Data Management, Information Technology - **Published:** July 16, 2026 - **Apply:** https://www2.jobdiva.com/portal/?a=yyjdnwtj1vk20likwp2a7oa2mc2scw064c948z22g23e046qehohegye8oqt3zi6&compid=0/jobs/28572611#/jobs/28572611 ## About the Role Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 5 Required Experience with Medicaid Claims Processing 5 Required Experience in business objectives and problems and identifying alternative solutions 5 Required Experience in reviewing, analyzing, and evaluating user requirements, operational procedures, and problems to automate processing and/or to improve existing computer systems 5 Required Experience in writing detailed descriptions of user needs, program functions, and steps required to develop and/or modify computer program 5 Required Experience in cost/benefit analysis of systems and alternatives 5 Required Experience in analyzing and documenting input and output requirements, such as forms of data input, how data is to be summarized, and formats for reporting. 5 Required Experience with Azure DevOps and generation of wireframes 5 Required High level of sound logic and analytical ability difficult 5 Required Highly developed oral and written communications skills 5 Required High level of interpersonal skills to work effectively with others motivate employees and elicit work output 5 Required Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization 5 Required Knowledge of architectural concepts, principles, and tools relevant to infrastructure, information, applications, organizational structure, etc. 5 Required Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry) 5 Required Knowledge of tools, techniques and good practices for protecting the integrity of corporate data and associated processing, company technology practices, standards and procedures 5 Required Knowledge of solution delivery utilizing Agile or Scrum methodology 2 Preferred Experience with Texas DIR Project Delivery Framework and document templates 2 Preferred Familiarity with company's information architecture and information management methodologies 2 Preferred Familiarity with the existing and planned software technology and the global, regional and local software architecture and infrastructure components ## Description 4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. 1. Assists in development of project documentation. Assists in the development of application on-line help. Conducts requirements gathering with non-technical Subject Matter Experts to understand business process needs and program requirements to create Use Cases, flow charts, acceptance criteria and other documentation needed for system enhancements. Analyzes new and existing business processes to determine how modifications and changes will impact the system. Will serve as a technical expert responsible for working with non-technical and technical stakeholders to ensure clear and effective communication is maintained throughout the Software Development Life Cycle. 2. Performs necessary testing of assigned programs, including the generation of test data, writing test scripts/execution sequences, examining test results, debugging detected errors, etc. Use current software development methods/techniques and established development standards (which include testing standards) to ensure the quality and maintainability of applications. (25%) 4. Provide status reports on enhancement activities and resolution of issues impacting system. Notify immediate manager and technical lead of critical issues impacting the system's ability to deliver services as designed. Attends regular status meetings to update team members such as developers, business analysts, database administrators and project managers on progress of assigned work. Regularly updates assignments using a ticketing system allowing for the sharing of information with project team members. Provides information to non-technical and technical staff via email, telephone and formal presentations covering such topics as system functionality, data collection processes and other technical issues as needed. Audiences for these communications would be both internal business groups and external entities to the agency including governmental organizations as well as contract service providers. 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