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# IT Build, Stock & Dispatch Technician

- **Company:** ITS Recruitment
- **Location:** Hertford, UK
- **Salary:** £28,000.0 - £32,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Spreadsheets, Desktop Computing, Microsoft Office, Computer Equipment, Information Technology
- **Published:** July 16, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=e684fefa3562946e

## About the Role

At its core, this position requires strong organisation, accuracy and good communication with others within the company. The ideal candidate would have previous experience, or an enjoyment of computers and IT, as further training will be provided., · A high attention to detail to ensure correct processes are followed.

· Good personal time management to ensure deliveries, dispatch and equipment preparation are completed promptly.

· Good verbal and written communication, as the role involves liaising with engineers, support teams, purchasing staff, suppliers and couriers.

· A practical, hands-on approach to working with IT equipment.

· Good organisation and the ability to keep stock records and spreadsheets accurate.

· A reasonable knowledge of Microsoft Office and Windows.

· An interest in computers, IT hardware and technical problem-solving.

Advanced IT knowledge can be picked up over time, but a good basic understanding of Windows, Microsoft Office and general computer hardware would be expected.

Previous experience in a similar role would be useful but is not essential.

Desirable but not essential

Experience in any of the following would be useful:

· Laptop or desktop imaging.

· IT stock control.

· Dispatch or warehouse administration.

· Laptop repairs, including screens, keyboards or component replacement.

· RMA processing or supplier returns.

· Soldering or electronics repairs.

· Working with stock sheets, purchasing sheets or asset records.

## Description

The role may include:

· Assigning stock in and keeping stock records accurate.

· Picking and preparing equipment for engineer jobs and customer dispatch.

· Preparing/Imaging laptops, desktops and other IT equipment for deployment.

· Applying asset labels and recording serial numbers accurately.

· Preparing quantities of equipment for customer deployments.

· Replacing laptop screens, keyboards and other components where required.

· Technical repairs where appropriate, including soldering - Training available.

· Testing returned or faulty equipment.

· Recording returned goods and processing RMAs.

· Liaising with suppliers regarding warranty returns and faulty goods.

· Processing, reusing or disposing of returned goods as necessary.

· Monitoring stock levels and helping keep stock sheets up to date.

· Completing quarterly stock checks and investigating any anomalies.


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