> Markdown version of [/jobs/ext/12938-it-operations-lead](https://www.wearedevelopers.com/jobs/ext/12938-it-operations-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations Lead - **Company:** European Climate Foundation - **Location:** Den Haag, Netherlands - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Software as a Service, Information Technology Operations, Systems Integration, Performance Monitor - **Published:** May 24, 2026 - **Apply:** https://nl.indeed.com/viewjob?jk=5cb398cfcd9829a0 ## About the Role Do you have experience in Security?, * Is hands-on and comfortable building systems, not just managing them * Can configure and adapt SaaS tools (e.g. M365, workflows, permissions, integrations) * Thinks in practical solutions, not perfect architectures * Is comfortable working in a partially built, evolving environment * Works well with vendors but does not rely on them to do everything * Balances structure with pragmatism * Experience in small or scaling organisations is a strong plus. * You have led projects from A to Z and can build a project plan (deliverables, actions, milestones, timeline etc) * Good communication skills * Fluency in English * Fast learner with a can-do attitude * Able to work autonomously towards tight deadlines and changing priorities * Impeccable work ethics ## Description The focus of this role is to support the PIE organization as it prepares itself to be independent while continuing its activities with its funders and partners. Do you enjoy building from scratch, setting up ways of working and finding solutions to complex IT problems? Do you love contributing at the tactical level while also working operationally? The IT Operations Lead is the owner and builder of PIE's IT environment. During the transition, the role works hands-on with the IT consultant and vendors to implement, configure, and operationalise core systems, ensuring PIE can run them independently. Post-transition, the role owns and continuously improves the IT stack-adapting systems, workflows, and tools to evolving organisational needs., * Work directly with IT consultant and vendors to configure and implement systems * Translate plans into working solutions (setup, configuration, testing) * Resolve blockers and ensure systems are practical and usable in reality, * Confirm: Clear ownership, documented processes, no single points of failure, and active vendor support where needed, * Own and continuously improve core platforms (M365, grants system, identity layer) * Design and implement practical solutions (workflows, permissions, automations, integrations) * Lead change management: test, deploy, and document updates * Maintain a clear and up-to-date system landscape Vendor & platform management * Own relationships with IT vendors and tools * Monitor performance and drive improvements proactively * Manage licenses, contracts, onboarding and offboarding User support * Provide or coordinate IT support across the organisation * Manage onboarding/offboarding (devices, access) * Track and resolve recurring issues Security & compliance * Maintain a fit-for-purpose security baseline * Work with MSP/MSSP on monitoring and incidents * Ensure controls evolve alongside system changes ## Related Videos - [Times of (climate) crisis - How and why sustainable software is a must!](https://www.wearedevelopers.com/videos/988-times-of-climate-crisis-how-and-why-sustainable-software-is-a-must) - [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai) - [Automate everything via NodeJS and Puppeteer](https://www.wearedevelopers.com/videos/322-automate-everything-via-nodejs-and-puppeteer) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Physical AI: The Era of Intelligent Machines](https://www.wearedevelopers.com/videos/100141-physical-ai-the-era-of-intelligent-machines) ## Related Articles - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)