> Markdown version of [/jobs/ext/1298919-software-support-analyst](https://www.wearedevelopers.com/jobs/ext/1298919-software-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Support Analyst - **Company:** Teledyne Technologies Incorporated - **Location:** Englewood, CO, United States (Remote available) - **Salary:** $61,600.0 - $78,800.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Excel, Microsoft Windows, Data Analysis, Spreadsheets, Databases, Microsoft Office, Microsoft SQL Server, Remote Access Technology, Structured Programming, Transact-SQL, Web Hosting Services, Information Technology, Tools for Reporting, Visual Basic Language - **Published:** July 16, 2026 - **Apply:** https://dejobs.org/x/x/6BB535C9851E4D02A17FB44F0391EB97/job/ ## About the Role We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins., As a Software Support Analyst, you will be responsible for remote support of multiple customer facilities regarding environmental recordkeeping and reporting tasks. This is accomplished by understanding basic Windows administration, data analysis, and basic programming skills. The analyst will be quality assuring single server Windows computer systems for operations, email, local web hosting, SQL Server databases, and MS Office, as well as proprietary air pollution monitoring and reporting applications. The ideal candidate will be detail orientated and a motivated self-starter, have excellent people skills, math skills, and communication skills, be computer and database savvy, may have general air quality or basic chemistry knowledge, works well in a team environment, and is always focused on customer satisfaction., * Knowledge of Microsoft SQL Server, TSQL, and Microsoft Access. * Good Windows administration computer skills including knowledge of Excel, Windows Administration, and Visual Basic or other types of structured programming languages. * Excellent verbal and written communication skills. * Ability to prepare reports and exercise discretion when dealing with confidential information. * Ability to work well with remote plant personnel and internally within a team setting. * Bachelor's degree from four-year College or University or Equivalent Experience. * Current valid driver's license required. - US Citizen/Perm Resident/ Other US Person. Physical & Mental Requirements: * Will occasionally stand/walk/talk/hear/stoop, bend, kneel or crouch/push or pull, carry or lift 10-50 lbs. and will continuously sit/use hands to handle or feel reaching with hands and arms. * Will occasionally be required to determine distance with vision and will continuously be required to determine depth perception and be able to adjust vision focus. * Will occasionally be in contact with moving mechanical equipment and will continuously be working near moving mechanical parts; occasionally will be exposed to vibration, lo-level radiation, fumes, or airborne particles (safely below occupational exposure levels); Noise level is moderate. * Willing to travel up to 20% of the normal work week. ## Description * Works as part of the Call Center through coordination of telephone calls and priorities including rotation on after-hours on-call service as needed. * Works, as part of the call center and mostly by remote access, with customers to gather and analyze environmental data and records for completeness and accuracy in technical and procedural practices. A high level of accuracy and attention to detail is mandatory for success. * Ensures updating progress and timely completion of customer call tickets. * Follows all quality management procedures for prioritization and recordkeeping. * Works with others to design, verify air emissions calculations and support for compliance, recordkeeping and reporting required for federal and state programs. * Comfortable working with others in documenting, maintaining, and performing air emissions calculations and procedures using documents, spreadsheets and diagramming type software programs. ## Related Videos - [Data Science, ML & AI in the Oil and Gas Industry at NDT Global - Dr. Katja Träumner](https://www.wearedevelopers.com/videos/1308-data-science-ml-ai-in-the-oil-and-gas-industry-at-ndt-global-dr-katja-traumner) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Psychological Safety in Software Engineering - Jenny-Margrethe Vej & Alexandra Hou Aldershaab](https://www.wearedevelopers.com/videos/2142-psychological-safety-in-software-engineering-jenny-margrethe-vej-alexandra-hou-aldershaab) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)