> Markdown version of [/jobs/ext/1299453-systems-operations-lead](https://www.wearedevelopers.com/jobs/ext/1299453-systems-operations-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Operations Lead - **Company:** Brown Brothers Harriman & Co. - **Location:** Jersey City, NJ, United States - **Experience:** Expert - **Salary:** $100,000.0 - $150,000.0 - **Contract:** Permanent contract - **Skills:** Testing (Software), CA Workload Automation Ae, Microsoft Outlook, Databases, Disaster Recovery, Job Control Language (JCL), Mainframes, Microsoft Office, MVS (OS), Data Processing, File Transfer Protocol (FTP), Splunk, Servicenow - **Published:** July 16, 2026 - **Apply:** https://bbh.wd5.myworkdayjobs.com/BBH/job/Jersey-City/Systems-Operations-Lead_71910 ## About the Role * 8+ years data processing experience and/or equivalent work experience. * Ability to use standard desktop tools effectively, including Microsoft Office and Outlook. * Working knowledge of the following software: Autosys, RMJ or similar. Mainframe CA-Scheduler, CA-7, or IBM scheduler or similar, as well as NDM, FTP, MVS, JCL. Familiarity with AutoOps is a plus, IBM Content Manager (CMOD) is a plus. * Analytical and problem solving skills. * Ability to work in a team environment. * Written and oral communication skills. * Client service and interpersonal skills. * This would be an Alt-Shift, working 4pm-12am on Monday-Friday. ## Description The Systems Operations Lead serves as the operational control point for the production environment, responsible for proactively monitoring our nightly batch cycles, nightly closes, system health, identifying emerging risks, and preventing business-impacting incidents before they occur. This role requires continuous analysis of signals across platforms such as ServiceNow and Splunk, correlating incident trends, user reports, and change activity to detect anomalies and anticipate systemic issues. This individual ensures timely and structured communication to stakeholders when needed, providing clear visibility into system stability or active mitigation efforts, while maintaining strict governance over messaging and escalation protocols. When issues arise, they act decisively to initiate incident management, engage support teams, and help drive root cause analysis. By combining real-time situational awareness, disciplined execution, and effective coordination, the senior analyst plays a critical role in maintaining operational stability, minimizing disruption, and safeguarding business continuity. The individual must interface with users, all Systems staff, and vendors on critical projects and assignments and represent the department in all aspects of the assigned project or issue, while complying with prescribed standards and procedures. This would be an Alt-Shift, working 4pm-12am on Monday-Friday. Principle Responsibilities include: Maintenance * Maintain nightly turnover and all defined incident logs and databases as defined by management. * Maintain and develop operational documentation, procedures and standards. * Support and maintain on-time delivery of user and client deliverables. * Maintain change processes for operation review and approval. * Develop and maintain operational procedures and documentation. System and Software Support * Support automation processes and software; recommend use of any automation tools for notifications and operational processes. * Support BBH Disaster Recovery process and procedures. * Support and enhance the use of Splunk for monitoring and alerting Technical * Provide 24x7 technical support. * Perform monitoring responsibilities of all operational alerts. * Meet all service level objectives associated with production alerts/failures * Add or modify scheduling for both mainframe and distributed platforms * Conduct 1st and 2nd level problem determination, resolution and documentation. * Evaluate and test software in support of system upgrades or processing adjustments. * Interact with Systems and user groups with implementation of new and revised applications and/or software products for all platforms. * Interface with all hardware, software and service vendors. Planning/Organization * Review and evaluate all Operational issues and events to develop more efficient and effective ways of notification, avoidance and reoccurrence. * Develop historical statistical reports for user and operational research. * Review production turnover documentation to ensure proper requirements and schedules are met. * Identify and document incidents and problems (all platforms) presented to the team. ## Related Videos - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Android beyond mobile: Cars, TVs, and Wearables](https://www.wearedevelopers.com/videos/553-android-beyond-mobile-cars-tvs-and-wearables) - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [".Net is too slow" was not an option](https://www.wearedevelopers.com/videos/100176-net-is-too-slow-was-not-an-option) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [DevOps Engineer Salary [2023]](https://www.wearedevelopers.com/magazine/203-devops-engineer-salary-2023) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Data Science & more: The Lopez dilemma](https://www.wearedevelopers.com/magazine/10-data-science-more-the-lopez-dilemma) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools)