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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ServiceNow Developer - **Company:** Corporate Brokers, LLC - **Location:** Austin, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** HTML, JavaScript (Programming Language), Automation of Tests, Software Bug Management, Cascading Style Sheets (CSS), Configuration Management Databases, Knowledge Management, Extensible Markup Language (XML), Client Side Scripting, Web Technologies, Restful APIs, Servicenow - **Published:** July 16, 2026 - **Apply:** https://public-rest40.bullhornstaffing.com/rest-services/BJ529/query/JobBoardPost?where=id=19305&fields=id,title,publishedCategory(id,name),address(city,state),employmentType,dateLastPublished,publicDescription,isOpen,isPublic,isDeleted ## About the Role * 5+ years developing in ServiceNow Proven success developing within the ServiceNow application and customization using client scripts, Business Rules, UI policies etc. * Solid grasp of ServiceNow core architecture, especially modules such as: Service Catalog, Change/Incident/Problem Management, CMDB, Knowledge Management, & Automated Test Framework * Ability to build, administer and run Workflow Configuration * Experience in requirements gathering and analysis, solution design, development task management, quality assurance and release methodologies * Understanding of Web technologies like HTML, CSS, XML, JavaScript, REST API #LI-AM1 #DICE ## Description Our client is seeking an outstanding ServiceNow Developer to join the Workplace Engineering team. This individual will collaborate with internal clients to understand and resolve incidents, enhancements and catalog item requests. They will engage with the development team to review configurations, design, approach and implementations and maintain Quality Assurance test plans and the Automated Test Framework testing and maintenance. The successful candidate will possess excellent written and verbal communication skills and work with various partners to develop custom workflows and procedures for various internal groups at the company including IT/IS, HR, Facilities, and Legal. The ServiceNow Developer will be part of a team responsible for the maintenance and improvement of the ServiceNow platform and will provide strategic and tactical support to clients, support multiple projects simultaneously, and adapt to the changing priorities of a fast-growing organization. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Responsibilities: * Analyzes, prioritizes, triages and resolves ServiceNow Support tickets and requests * Designs and develops solutions for Service Catalog Items, general features, enhancements, bug fixes and module implementations * Leads agile sprint defined development tasks to support release cycles * Creates, handles, and executes quality assurance test plans for development work and platform upgrades * Maintains and updates the Automated Test Framework to support system updates and release testing * Provides general technical support to and educates / trains ServiceNow users * Builds and maintains training materials and support guidelines * Identifies process and system deficiencies and collaborates with ServiceNow developers on the recommended solution and improvement plans * Identifies and reduces repetitive tasks through automation and training of Global Support team ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Rest API Antipatterns](https://www.wearedevelopers.com/videos/100208-rest-api-antipatterns) - [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [REST In Peace: Why LLMs Can't CRUD](https://www.wearedevelopers.com/videos/100272-rest-in-peace-why-llms-can-t-crud) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)